Internal Communications Manager

BDO USA

About Us:

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

  • Welcoming diverse perspectives and understanding the experience of our professionals and clients 
  • Empowering team members to explore their full potential 
  • Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities 
  • Celebrating ingenuity and innovation to transform our business and help our clients transform theirs 
  • Focus on resilience and sustainability to positively impact our people, clients, and communities

https://www.bdo.com/

Position Details

Internal Communications Manager
Job
Full-time
4/23/2024
Chicago Illinois
Chicago, IL

Job Summary:

The Internal Communications Manager will partner with a variety of internal clients to develop and execute powerful communications that manage change, create engagement, and drive a positive and productive organizational culture. The role will help proactively identify internal communications opportunities and elevate communications. The Internal Communications Manager will bring a holistic view and approach through insight into the firm at large along with deep knowledge and understanding of the business.

Job Duties:

Firmwide Communications

  • Works closely with teams across the firm to understand their needs, vision, goals, challenges, and becoming a trusted advisor and valued resource 
  • Develops and executes engaging communications plans that drive awareness of key firm initiatives and campaigns and inspire professionals to take action 
  • Researches and writes impactful and engaging content for internal news site and edits the work of team members 
  • Leverages a variety of communication channels, including but not limited to the intranet, email, an internal social media platform, voicemail, and video 
  • Brings innovative ideas to create or enhance internal communication channels and processes 
  • Other duties as required

Strategic Communications

  • Works closely with stakeholders to understand their needs, vision, goals, challenges, and becoming a trusted advisor and valued resource 
  • Works with indirect reports on projects and conducts initial reviews 
  • Utilizes change communications best practices to ensure a steady drumbeat of communications with a cohesive narrative, identifies and segments audiences with unique messaging and delivers a multi-channel approach 
  • Supports the development and execution of strategic communications plans that promote engagement and facilitates adoption of new processes, technologies, and ways of working 
  • Works with key leaders to help them share their vision and voice 
  • Develops communications, including but not limited to talking points, emails, voicemails, videos, presentations, and internal collateral materials 
  • Develops communications for the firmwide audience to bring awareness to changes and progress underway, promoting successes and introducing new and updated services 
  • Leverages internal change champions at the local level by supporting them with actionable communications and resources 
  • Supports key conference calls/meetings through strategic agenda development, presentation guidance and sharing key takeaways 
  • Works with stakeholders to continuously assess progress made against goals and adjust strategy and plans accordingly 
  • Other duties as required

Education:

  • Bachelor’s degree AND five (5) or more years of strategic internal communications, journalism, marketing, or public relations experience required; with a focus in Communications, English, Journalism, or Public Relations, preferred OR High School Diploma or equivalent AND eight (8) or more years of strategic internal communications, journalism, marketing, or public relations experience, required

Experience:

  • Change management experience, preferred 
  • Prior experience working in a professional services environment, preferred 
  • Experience with change management principles, preferred

Software:

  • Proficient in the use of Microsoft Office Suite, required 
  • Advanced proficiency of Word and PowerPoint, preferred 
  • Proficient in the use of SharePoint and OneDrive, preferred 
  • Experience and understanding of content management systems, preferred

Other Knowledge, Skills & Abilities:

  • Exceptional project management skills 
  • Excellent written and verbal communication skills with an understanding of AP style guidelines; active listening skills; solid editing skills 
  • Exceptional attention to detail and commitment to producing high-quality work 
  • Strong interpersonal skills; ability to work independently and collaboratively within a team environment 
  • Ability to effectively manage evolving priorities, multiple projects, and deadlines in a fast-paced environment 
  • Flexible and adaptable; able to work in ambiguous situations 
  • Knowledgeable about emerging communications trends and tactics 
  • Ability to take complex thoughts and synthesize them into clear and concise communications for a variety of audiences

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