Account Services builds and manages client relationships by presenting strategic insights and innovative solutions that drive tangible results. Account Services works closely with Production to ensure projects meet and exceed client expectations.
MCD Partners, a member of M&C Saatchi Worldwide and a leading user-experience design agency, is currently seeking an Interactive Account Supervisor with strong large-scale website development, e-commerce, and product marketing experience. This is a position on a growing, high visibility global financial services brand– and we view the Account Management team to be the catalyst for that growth.
The Account Supervisor has responsibility for managing and growing the client relationship under the direction of an Account Director or Management Supervisor. The Account Supervisor provides client and project team leadership, develops and maintains mid-senior level client relationships and is regarded by the client as a trusted partner. He or she is responsible for client satisfaction, idea generation, and being an adaptable, proactive problem-solver.
The Account Supervisor works closely with each of the cross-functional teams at MCD Partners including: project management/producers, strategy, user experience, design, front-end development and quality assurance. Leads client strategic and tactical interactive initiatives, while ensuring timelines, cost and project objectives are met.