Account Supervisor

The Marketing Arm

We believe in the power of creativity: creativity that makes people think, feel, and then act.

Creativity brimming with bravery and vision, heart and humor, imagination and truth.

We believe that brands should stand for more than what they’re selling.

With culture as our playground and emotion as our craft, we help our clientschange minds, win hearts, and create memories.

We believe that good people are the key to creating great work. Our halls are filled with passionate thinkers and makers, seasoned experts and rising stars, who unleash each other’s brilliance and celebrate every win as a team.

Together, we bring ideas from the page into the world, ideas that are so audacious, so original,so meaningful that they couldn’t come from you or me - only we.


Position Details

Account Supervisor
Chicago Illinois
Chicago, IL

Job Overview:

Are you constantly on the lookout for “what’s next?”. Do you get excited about facing down challenges? Then you could be the Account Supervisor we are looking for. We are seeking a well-rounded and ambitious Account Supervisor to oversee programming execution on our growing team. The ideal candidate will be a proficient project manager, a gifted relationship builder and have the ability to see beyond the project. If changing the light bulb in a room will make the project better, you’re responsible for finding the right bulb.

The Account Supervisor will oversee our agency team in the development of content, promotions, and retail. You will work with the account team to write briefs, manage budgets, and create timelines to execute excellent work on time and within budget. In this role you will work across multiple disciplines such as creative, production, strategy, etc. to concept, execute and implement projects for our client. An attention to detail is key and client management skills are a must.


  • Oversee all executional aspects of program development including strategy, creative development, production, budgeting and measurement 
  • Manage and maintain strong relationships with clients, vendors and internal partners 
  • Provide leadership and support for junior members of the team such as Account Coordinators and Account Executives 
  • Demonstrate a proactive, positive, genuine, can-do attitude as well as contribute to the professional growth of the team 
  • Lead internal and client presentations 
  • Be clear in communication and written direction to all team members and clients 
  • Develop client feedback into actionable and clear creative direction for internal teams 
  • Heavily contribute thought leadership through strategic recommendations, concise POVs, and executional details 
  • Exhibit problem-solving abilities and provide effective, efficient solutions 
  • Actively assess agency processes and business challenges to improve outcomes


  • Passionate, positive, and solution oriented. 
  • Bachelor’s degree in business, marketing or communications or related field. 
  • 6+ years of relevant experience in a client service-oriented role. 
  • Management experience with the proven ability to lead a small team. 
  • Ability to problem solve efficiently and quickly. 
  • Preferred candidate has media agency experience 
  • Ideal candidate has experience working with entertainment partners such as Peacock, Hulu, HBOMax, etc. 
  • Ability to build strong relationships with clients, vendors and media agency partners. 
  • Familiarity working with interagency models. 
  • Experience working across multiple disciplines such as creative, strategy, production, and more 
  • Excellent organizational, verbal and written communication skills. 
  • Meticulous budget management skills.
  • Fantastic presenter, bringing enthusiasm and confidence into a room. 
  • Ability to interface with all levels of management, clients, and colleagues with ease and confidence. 
  • The job duties of this role require candidates to be fully vaccinated.

TMA Perks & Benefits:

Continuous training, educational programs, speaker series and workshops

Culture events throughout the year (just virtually now!)

Communities to connect with:

  • TMACares (Volunteering)
  • DiscoverTMA (Furthering diversity and inclusion)
  • TMA Women’s Initiative (Fostering the growth and achievements of women)
  • Wellness Group (Helping to improve the mental, physical and emotional wellbeing of employees)

Competitive vacation plan, sick days and personal days to prioritize your mental health

Summer Flex Days

Robust holiday schedule

Parental leave

Comprehensive Medical, Dental and Vision plans

401K Retirement Savings Plan

Employee Stock Purchase Plan

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