Communications Intern

City of West Allis

Government organizations are realizing that the best way to reach their citizens and engage them in their communities is by taking an innovative, marketing-based approach to communications strategies. The award-winning City of West Allis Department of Communications is leading this revolution, operating as a full service in-house agency for the City of West Allis, promoting the services, programs, employment opportunities, and events in West Allis, Wisconsin.

West Allis is located west of Milwaukee and is home to over 60,000 diverse residents. Our Communications Department serves as an in-house agency for our municipal organization, managing the city's overall communications strategy, citizen engagement efforts, websites, social media platforms, collateral creation, and event management.

Position Details

Communications Intern
Southeast Wisconsin
West Allis, WI

We’re seeking a creative, outgoing, organized, developing professional pursuing a career in government, marketing, communications, and/or social media management to cut their teeth in our busy, forward-thinking department. If you’re a confident writer looking to contribute to a variety of projects, consider joining our team as our new Communications Intern. You’ll gain real, meaningful professional experience working on a variety of projects that directly impact our residents. Build your portfolio and your resume by joining a team that values your creativity and welcomes your new ideas.

The Communications Intern provides support on a variety of communications tasks and initiatives led by the Department of Communications.


  • Assist with the planning, development, creation and publication of content for the City’s social media accounts (Facebook, Instagram, Nextdoor, Twitter)
  • Copywriting and proofreading for City newsletter, press releases, web pages, and other collateral as assigned for grammar, spelling, content accuracy, and adherence to AP Style
  • Update internal and external City websites using CivicPlus and Wordpress software
  • Provide support to project managers in print production, video, and other areas as assigned
  • Assist with event planning and coordination for internal and external City events
  • Provide insights and suggestions as they relate to communications activities and trends
  • Distribute incoming and outgoing mail
  • Miscellaneous projects, clerical and administrative duties as assigned
  • Flexible hours between 8 am – 5 pm, Monday – Friday, approximately 21+ hours per week.
  • Some evening/weekend hours will be necessary as the Communications Intern may be asked to assist the Communications Department at City events.
  • Understanding of social media platforms and appropriate use in a business setting
  • Ability to accept instruction and evaluation
  • Strong writing skills and experience with AP Style 
  • Ability to complete assignments independently, accurately, and on time
  • Excellent organizational skills and ability to work accurately in fast-paced environment 
  • Understanding of marketing methods, tools and processes including brand guidelines and identities, grassroots and/or digital tactics
  • Ability to effectively communicate both orally and in writing
  • Ability to compose, type, and proofread a variety of complex material 
  • Ability to collect, analyze and interpret data and effectively present ideas, concepts, recommendations and conclusions in clear, understandable fashion
  • Ability to work independently and as part of a team; ability to work cooperatively and effectively with a diverse population, including but not limited to elected officials, staff, other governmental agencies, and the public
  • Experience using Microsoft Office applications like Word, Excel and PowerPoint
  • Experience using graphic design software like Adobe Photoshop, Adobe Creative Suite, or Canva
  • Experience with Wordpress, Square, Weebly, or other Content Management Systems preferred
  • Basic HTML5 skills a plus but not required

The hourly wage for this non-exempt, non-benefited position is $12-$17 per hour, dependent upon qualifications and experience.

« Back