Director, Event Operations & Technology

• Responsible for the long-term planning, coordination, implementation and strategic direction of the event operations, technology, and floor plan management services for tradeshows and events.
• Responsible for overseeing pre-show planning and on-site management of all operational aspects of our trade shows, to include managing floor layout, mobile application, show planner/directory, space assignments, exhibit policies, onsite exhibit space guidance, transportation, sponsorship fulfillment, etc. 
• Will work in conjunction with show lead and show team to develop, implement and execute show rules and regulations, customer service initiatives, safety plans, innovations, etc. 
• Oversee the creation, direction and revision of show floor plans with Show Director and other internal departments. 
• Works jointly with industry groups, functional staff and associations in their role as contributor to the overall success of each show. 
• Will manage a team of direct reports; manage budgets, including development and reforecasting; provide direction to staff and partners to lead implementation of floor plan management programs; achieve goals and objectives and enhance the participant experience and meet financial goals; participate in the selection of vendors and contract terms; manage cross-functional teams and external committees; review post-event analytics to improve direction of future programs; and stay abreast of event industry trends and best practices.

• Bachelor’s degree in related field highly preferred along with 5-7 years of experience in trade show event operations management necessary. 
• Prior experience supervising managerial level staff preferred. 
• Must possess strong written, verbal and presentation skills; budget and financial acumen; working knowledge of technology systems and data and floor plan management, including websites and databases; proficient in Microsoft Office.
• Effective leadership skills and vendor management experience also helpful.
• Industry related certification such as CMP or CEM desirable. 
• ravel as required.

AEM offers competitive salary and an outstanding benefit package including health (single premium $125 per month), dental (free), vision (single premium $2.50 per month), pension, 401(k), life insurance, long term disability, 18 PTO days during first full calendar year, 10 paid holidays and eligibility to telework one or two days per week. Our staff is passionate about what they do, our office space is really cool, our dress code is casual, and we get involved in community service.