The Account Manager is responsible for daily contact between the Agency and the Client and interfaces with various agency departments to move projects through on behalf of the client(s) to which the Account Manager has been assigned. This position requires a strong background and understanding of marketing strategy and tools. It also requires someone who is strongly detail-oriented, good at problem-solving and has the ability to manage multiple clients, projects, and deliverables at the same time. This position is client-facing meaning a good candidate will be able to exemplify a professional and can-do attitude within a complex and dynamic agency culture.
The Account Manager must be driven and exemplify strong leadership qualities, as well as fit into the agency’s established culture. The Account Manager has major input in developing strategic marketing plans for their clients.
After plans are developed and presented to clients, the Account Manager is responsible for carrying out the plan on a daily basis and ensuring accurate and timely billing. The primary area of responsibility for this position is to interface with clients and internal departments, however, this individual may also oversee some other account executive/coordinator work as appropriate.
This position requires an individual with the capacity to maintain a high level of awareness and organization with client activities, detail-oriented management, and professional communication with key client contacts as needed. The Account Manager must also demonstrate the desire to keep current on client/industry trends.