SVP Communications

National Funeral Directors Association

The National Funeral Directors Association is the worldwide source of expertise and professional resources for all facets of funeral service.Through education, information and advocacy, NFDA is dedicated to supporting members in their mission to provide families with meaningful end-of-life services at the highest levels of excellence and integrity.

Position Details

SVP Communications
Southeast Wisconsin
Brookfield, WI

Global Association seeks highly motivated, innovative, seasoned individual to direct, develop, and implement new initiatives to enhance the quality of marketing and communications. We are looking for an individual to be passionate about marketing and communications. This position will oversee the marketing, communications, public relations and publications of a large global association. Must be a strategic thinker with current knowledge of marketing and communications technologies and effective communication methods. Must possess the ability to manage and motivate staff and build rapport with staff, members and volunteer leadership.

Responsible for the management of NFDA’s overall marketing communications strategy, including advertising, public relations, Website, collaterals and other media as needed.


1. Provide strategic direction for the Association’s communications to members, non-members, and public.

2. Develop integrated approach for the Division and NFDA to incorporate key messages, timing of information and appropriate tools for communicating.

3. Establish and reinforce brand consistency for NFDA and the Association’s programs.

4. Create and produce communication products that project a positive, progressive and professional image of NFDA and the funeral service profession. Research and implement the latest/newest marketing and communication trends.

5. Develop Marketing/Communication plans.

6. Oversee the dissemination of inbound/outbound information.

7. Organize targeted communications to NFDA members via market segmentation.

8. Perform activities to increase awareness of NFDA to non-members, consumers and suppliers.

9. Identify research needs in conjunction with the Research Manager ensuring consistent implementation of data to drive communications and marketing.

10. Educate the consuming public and increase awareness of NFDA and funeral service. Develop and implement new approaches to reach and educate the public.

11. In conjunction with the Public Relations Manager, identify opportunities to promote NFDA and funeral service to target markets: hospice, hospitals, AARP, nursing homes, and other end of life providers. Contribute to relationship building for NFDA.

12. In conjunction with Public Relations Manager, help determine when the Association is in crisis. Contribute to a response plan and lead on necessary communications associated with crisis.

13. Oversee RFP process for division projects, when needed.

14. Manage the activities of the Vice President of Communications, Editor in Chief, Research Manager.

15. Responsible for developing scripts for the NFDA annual convention as well as proofreading scrips for all NFDA events.

16. Responsible for proofreading all communication/marketing materials.

17. Responsible for signing all contracts within Marketing/Communications.

18. Oversee convention tasks, in conjunction with convention contractor, ensuring brand in the entire event.

19. Participate in strategic leadership, management and special project teams.

20. Embrace and actively participate in a variety of work teams as requested or assigned.

21. Periodically represents the Association at conventions, board meetings, educational events, etc., as requested, including preparing and giving oral presentations.

22. Develops and adheres to budget and fiscal management for the Association.

23. Serves as a resource to the Communications Committee and Workgroups.

24. Promote and assist in carrying out the Association’s mission, vision and goals in a manner consistent with the Association’s stated values.

25. Exhibit flexible, creative and innovative approaches while performing essential responsibilities, assignments and participating in special project teams and other work groups.

26. All other duties as assigned.

A Master’s degree is required in Communications, Marketing or related field, with at least eight to ten years’ experience in a communications management role. Must possess exceptional oral and written communication skills. Some travel is required.

PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for long time periods, use hands/fingers to manipulate a computer keyboard, communicate verbally, and hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

NFDA has an outstanding benefits package including generous Paid Time Off (PTO), low deductible health insurnace, free dental insurance, 401(k) and much more!

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