Account Coordinator - Promotional Product Marketing


TSMGI (The Specialized Marketing Group, Inc.) is a promotional, sports and event marketing agency, specializing in brand-enhancing programs that embrace creativity, innovation and excitement. TSMGI combines the personalized attention and passion of a small business with the cutting-edge capabilities of a larger one. Founded in 2000, TSMGI is honored to work with a wide variety of clients, from small to mid-sized companies to global Fortune 500 organizations. TSMGI has been recognized by Chief Marketer’s Promo Magazine as a "Top 200" agency each year since 2008. Headquartered in the northern suburbs of Chicago, IL; TSMGI also hasoffices in Milwaukee, WI, Lexington, KY, and Charlotte, NC,.

Position Details

Account Coordinator - Promotional Product Marketing
Southeast Wisconsin
Deerfield, IL or Milwaukee, WI

The Account Coordinator – Promotions is accountable for managing and facilitating the day-to-day execution of various promotions programs (branded promotional merchandise and premiums) to achieve the goals of both the clients and TSMGI. Primary responsibilities include program management (both existing and future), client support services, client communications, sales order processing, vendor engagement and new sales / program development.

Key Responsibilities:

  • Assists in managing diverse range of promotions programs
  • Coordinates the development and sales of various promotional items for numerous Fortune 500 companies
  • Strategically sources products from vendors, negotiates pricing, processes orders and ensures delivery
  • Places orders through TSMGI integrated order entry system
  • Collaborates with TSMGI's Sports & Event Marketing departments to coordinate and execute various programs as needed
  • Manages the relationship with the outsourced fulfillment vendors
  • Performs problem solving / resolution on customer-direct orders
  • Engages in direct client interaction and communication
  • Monitors order status from start to finish
  • Develops and maintains relationships with key customer marketing managers and field services
  • Attention to detail 
  • Outstanding project management skills 
  • Solid communication skills – oral and written 
  • Copywriting skills 
  • Time management skills 
  • Keen merchandiser 
  • Strong organizational and multi-tasking skills 
  • Resourceful problem solver 
  • Customer service orientation 
  • Understanding of basic promotions processes 
  • Bachelors degree in relevant disciplines is valued 
  • Computer software skills (Mac OS & Microsoft Office suite, etc.), and hardware familiarity (Mac, PC, tablet, mobile devices, etc.) 
  • Models the values to which TSMGI is committed (honesty, integrity, friendly, engaging, service oriented mindset, etc)

TSMGI offers competitive benefits including health care, short and long-term disability insurance, life insurance, paid time off, retirement savings plan; and a friendly, positive and fun work environment.

Job Type: Full-time

Compensation commensurate with experience.

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