Account Coordinator


Founded in 1986, KW2 is a full-service marketing and digital agency located in Madison, WI. We specialize in public health, healthcare, higher education branding and communication. Working together, we’ve helped organizations all over Wisconsin—including big ones like Berkshire Hathaway, University of Wisconsin, State of Wisconsin—to uncover and convey their own intangible value and to create work that changes lives. No silos, no egos. Just clients and strategists, marketers and managers working side-by-side to do great work.

Position Details

Account Coordinator
Southwest Wisconsin
Madison or Remote, WI

Account Coordinators are responsible for supporting Account staff with the management, coordination, and administration of client accounts. Ideally this candidate resides in or knows the Ohio market.


  • Creates meeting notes, change orders, agendas, and status reports
  • Composes project briefs for occasional smaller projects 
  • Manages some occasional smaller projects 
  • Schedules meetings with clients
  • Gathers resources as requested by Account staff
  • Drafts client estimates based upon input and preapproved costs
  • Updates billing spreadsheets and binders
  • Pulls biweekly quoted vs. actual reports
  • Assists with in-house research projects, new business pitches/RFPs, and data entry
  • Manages proofing of documents and other client materials
  • Conducts other administrative tasks to include job folder creation and maintenance (electronic and hard copies), new client forms as well as preparing and packaging client materials for delivery
  • All other duties as assigned
  • Consistently demonstrates follow through and expedient execution of multiple tasks simultaneously 
  • Displays a strong attention to detail, organizational skills and problem-solving
  • A proven understanding of the role of an agency, its relationships with clients, and account service delivery (products/services, target info, competitive set, etc.) 
  • Effectively and proactively communicates and interacts with all stakeholders on projects and assignments 
  • Ability to anticipate project needs, internal or client-related issues 
  • Proactively seeks out new tasks Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) 
  • Superior communication and interpersonal skills 
  • Associate’s or bachelor’s degree in marketing or communications preferred 
  • An Internship and/or 6 months of work experience in marketing, communications

Compensation based on experience.

Benefits include Health, Dental, Vision, Life Insurance, 401k, FSA's, short term disability and paid time off.

Location Restrictions:

This position is available to U.S. residents only. Regional candidates are preferred with an emphasis on Ohio. Residents of California, New York, and Texas will not be considered.

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