Account Coordinator

The Account Coordinator provides assistance to the account team in the day-to-day management of accounts and develops the skills necessary to advance within the organization. We seek a high-energy, driven individual who thrives on creativity, superior customer service and the thrill of doing exceptional work. Our fast-paced environment is inspiring, motivating, exciting and contagious.

Duties/Responsibilities:

• Reporting to a Vice President of Strategic Services, provides assistance to account team on day-to-day client activities, including scheduling meetings, responding to client phone calls, e-mails and project status; production and creative deadlines; media placements; etc., to ensure continued progress of client workflow.
• Writes/edits for various media including audio/video scripts, websites, publications, social media content and news releases.
• Gathers and assembles background information and analyses as needed by account team in development of briefs, etc. 
• Assists in mailings, processing final copy, agendas, conference reports, proposals, correspondence and other materials related to account service (e.g. billing, production quotes/purchase orders, media plans), and preparing the above for client presentations. 
• Handles paperwork and maintains digital and hard copy files on all client activities, their competitors and their industries; maintains client correspondence files, approvals, copy, forms/documents, supplies for daily processing and tracking of account service work, etc. 
• Maintains client reference notebooks and/or digital archives for all assigned accounts, detailing past work and work-in-progress, and all pertinent information needed for accurate proofreading and meeting of client standards. 
• Prepares and distributes contact reports (call reports), etc. 
• Makes sure all media and projects proceed according to strategy, timing and budget.
• Proofreads copy, artwork, agency and printers’ proofs as requested; sees that all work completes the standard agency approval process before being reviewed by clients or turned over to suppliers. 
• Develops and organizes special events for clients. 
• Recommends, implements and monitors digital media strategies in partnership with Digital team.

The Account Coordinator shall possess an appropriate undergraduate degree in journalism, communications or marketing from an accredited college or university. Continuing education experiences are highly valued.

The Account Coordinator will have 1-2 years of relevant communications experience, including internships, preferably with exposure to an agency or healthcare setting. The individual must demonstrate: a strong command of various forms of writing; project management and time management skills and social media experience. Finalists will be required to take a writing/editing assessment.

10% travel required for this full-time position. 

Legato offers a competitive salary; paid holidays and vacation; personal days; 401K with company match; health, dental and vision insurance; and employee wellness benefits.