Account Coordinator

The Account Coordinator at Modern Climate plays a foundational role in supporting teams to deliver exceptional client service and project execution. This entry-level position is ideal for someone eager to launch a career in marketing and advertising, providing day-to-day support to account and project leads while learning the craft of client relationship management.

This role reports to the Account Director and works closely with the client service and project management team. They should uphold and demonstrate our core values in all interactions and work daily:

• We, not me – Our work is our ego. We own it and share the responsibility to make it great.
• Dig deep – With grit, fortitude, and optimism, we work to make it work every day.
• Lean forward – Change is constant. We adapt to it, learn from it, and grow through it.
• Be brave – We’re not afraid to respectfully speak up or stand up for what we believe.
• Be kind – We treat others exactly how we want to be treated.
• Show up – We’re accountable because our clients’, co-workers’, and the company’s success depends on all of us.

Key Responsibilities:

• Assist Account Lead with daily project details, timelines, and client communications.
• Help prepare for and participate in client status calls and internal meetings, taking notes and capturing action items, and providing follow-up communication to teams in conjunction with the Account Lead.
• Support the coordination and documentation of feedback to ensure clarity across internal teams.
• Own status documents and project tools; help schedule and prep for meetings.
• Collaborate with internal teams to track milestones and deliverables.
• Maintain accurate documentation, timelines, and feedback summaries.
• Help ensure all files are properly labeled, organized, and archived.
• Demonstrate professionalism and positivity in all interactions with clients and team members.
• Support the team in summarizing client feedback and gathering internal inputs to move work forward.
• Assist with industry and competitive research for client campaigns and new business opportunities.
• Help gather creative and media examples, support website reviews, and compile summary findings under the guidance of senior team members.

Skills & Characteristics:

• Organized and reliable with strong time management skills
• Proactive, curious, and eager to learn and grow
• Clear and confident communicator (written and verbal)
• Positive attitude and strong work ethic
• Collaborative team player who remains calm under pressure
• Detail-oriented and accountable; takes pride in ownership
• Quick to learn in a dynamic, fast-paced environment

Qualifications:

• Bachelor’s degree in advertising, marketing, communications, or related field
• 0–2 years of relevant experience, marketing environment required, preferably in an agency setting
• Familiarity with project management tools and a foundational understanding of marketing/advertising

Modern Climate Offers:

• An inclusive, vibrant, and welcoming culture
• Opportunities to work with diverse brands and cross-functional teams
• A team of industry-leading colleagues to grow alongside
• Challenging and unique opportunities that will elevate your career
• Ongoing learning, mentorship, and professional development support
• Hybrid home/office schedule
• Competitive compensation and benefits
• Medical, dental, and vision insurance
• 401(k) employer match
• Paid time off package