Account Coordinator

RAPP Chicago


RAPP is a global, next-generation precision marketing agency, harnessing data, creativity, technology, and empathy to drive client growth at scale. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s wellbeing.

Our team in Chicago is a core part of Team DDB, an integrated agency team developing and delivering state-of-the-art marketing solutions geared towards recruiting best-in-class candidates for the US Army. We are building a modernized platform to target, attract, manage and nurture prospects interested in joining the US Army via state of the art customer experiences, as well as bolster the strength of the mission critical organization protecting our borders. We’re building and configuring marketing technology and communications to drive personalization across the entire recruitmentjourney.


At RAPP we are focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

Position Details

Account Coordinator
Chicago Illinois
Chicago, IL


The Account Coordinator is an entry-level position for those seeking a career in marketing. You will perform professional administrative tasks in order to support the delivery of great work and service to the client, consistently and efficiently. You must have strong organizational and interpersonal skills, and be able to learn the client's business, agency operations and office procedures. You are responsible for supporting all of the day-to-day account coordinating activities, and you will partner with the account leadership team to ensure that all client initiatives are executed precisely and flawlessly.


  • Assist the account leadership team in all aspects of day-to-day execution of projects. 
  • Provide administrative assistance to the account leadership team members as needed. 
  • Coordinate meeting planning, including catering arrangements, organization, location, and meals. 
  • Help prepare for internal and client meetings, which includes managing calendars, securing conference rooms, greeting clients upon arrival (for in-person meetings), coordinating travel for off-site meetings, coordinating with facilities management and enabling conference technology. 
  • Create and maintain project status reports, meeting notes for all internal and client meetings and a variety of other project and account documents as necessary. 
  • Help plan, organize and implement team events and special functions. 
  • Work closely with office manager to maintain supplies for presentations/meetings. 
  • Provide technical support for meeting room technology needs, sometimes in high stress situations. 
  • Support with arranging travel, meetings and flight and hotel reservations. 
  • Assist with internal communications to staff and with special projects as needed. 
  • Support new employee onboarding and training in partnership with HR and office manager. 
  • Coordinate and communicate project details to appropriate team members. 
  • Support the overall management of work through defined processes. 
  • Interface with client as deemed appropriate by leadership team. 
  • Help report on trends affecting client business - economic, industry, competitive and cultural factors


  • Bachelor's degree or equivalent experience. 
  • 0-2 years of experience supporting operations of an office. 
  • Ability to prioritize and work on multiple tasks. 
  • Strong communication skills (both written and verbal). 
  • Proficient in MS Word, Excel, PowerPoint and other relevant productivity tools. 
  • Excellent planning, organizational, and problem-solving skills. 
  • Excellent interpersonal, presentation and written skills. 
  • Self-motivated, fast learner, with a high level of attention to detail. 
  • Understanding of the importance of teamwork and building rapport with others.
  • Recognition of the importance of working to a professional standard. 
  • Fun, team player that thrives in a fast-paced environment. 
  • Calm and focused under pressure and can skillfully manage a high volume of work.

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