Job Responsibilities:
Set vision and strategy for clients and teams in close collaboration with the Directors’ Circle (department leads)
Writes thoughtful and succinct briefs to define strategy for internal teams and knows how to effectively evaluate work against them
Supporting agency operations through accurate forecasting, profitable client and project management and a growth mindset
Collaborate closely with internal teams to set and manage internal teams and clients towards multifaceted, integrated project timelines and budgets
Deeply understand, inspire and guide teams in accomplishing client goals
Perform day-to-day client leadership functions.
- Consistently and effectively communicate with the client across all levels of their organization, including C-Suite
- Ensure quality and consistency of creative product in collaboration with creative leadership and teams
- Understand and navigate client corporate cultures
- Take personal accountability for client satisfaction, proactively problem solve and engage senior leadership early on issues as needed
- Keeps management informed of all major initiatives or issues
- Effectively delegates and manages work across teams
Provides mentorship and management of assigned account management team members and responsible for setting and meeting organic growth targets on accounts.
Actively participate and at times serve as point person in new business activities