Account Director

The Lacek Group

Who we are:

The Lacek Group is an enthusiastic and supportive collection of brilliant, passionate, intellectually curious and surprisingly nice people who work on the leading edge of customer engagement, building longer-lasting, more profitable customer relationships. We’re a collection of client-focused teams who listen, collaborate and celebrate together. We treat each other with kindness and respect, so it shouldn’t surprise you to learn that many of our people have been here for 10 years or more. We’re a specialist brand company of Ogilvy, one of the most creative and effective agencies in the world.

Position Details

Account Director
Twin Cities Metro
Minneapolis, MN

What we need:

We currently have a great opportunity for an experienced Account Director to manage the day-to-day business for our cobrand credit card business. In this role you’ll leverage your expertise in loyalty marketing and be part of a cross-functional team of discipline experts working to develop and ensure the effective implementation of integrated marketing campaigns for our client.

What you’ll do:

  • Build, grow and maintain strong client relationships, working toward mutually beneficial and productive partnerships 
  • Drive business success for clients by providing sound strategic direction and leading the agency team to deliver outstanding marketing communications solutions 
  • Build targeted insights to inform the design and development of new customer experiences 
  • Identify business opportunities and customer experience improvements across channels, develop strategic implementation plans to bring big ideas to life 
  • Collaborate with the team to develop strategic concepts in an omni-channel environment 
  • Lead and manage agency resources to provide best-in-class service to our client 
  • Provide leadership and motivation to the team about the work and the account 
  • Drive strong category understanding, ensuring marketing solutions are grounded in strategic customer insights and industry-specific knowledge through continuous learning

What you’ll bring:

  • 10+ years related agency experience 
  • Experience in loyalty marketing 
  • Cobrand credit card experience driving new cardmember acquisition and retention efforts 
  • Outstanding and persuasive client-facing and relationship management skills 
  • Solid experience developing and implementing marketing strategy using multi-channel (includes digital, direct, print, and emerging media) 
  • Upbeat and flexible with great relationship building skills 
  • Dynamic leadership, collaboration, project management and team building skills 
  • Excellent verbal, written communication and presentation skills 
  • Bachelor’s degree in marketing, communications or related field

Competencies you’ll demonstrate:

  • Building Partnerships 
  • Business Acumen 
  • Client Focus Coaching 
  • Decision Making 
  • Delegating Responsibility 
  • Developing Others 
  • Leadership Disposition 
  • Managing Work

You’ll love working at The Lacek Group with our smart people, great environment, engaging culture, comprehensive benefits and fantastic growth opportunities. Your confidential inquiry is encouraged.

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