Account Executive - Digital

Zeno Group


Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Position Details

Account Executive - Digital
Chicago Illinois
Chicago (Hybrid), IL

About The Role:

Zeno Chicago is looking for an ambitious digital specialist to join our growing Digital team. The ideal candidate will have a mix of both social content, creator (influencer) and paid social experience, including working on top brands. This person will be responsible for helping drive the day-to-day execution of client programming and ensure the team stays on-track with performance.

As an Account Executive, Digital, you’ll be responsible for creator (influencer) identification, vetting and outreach/engagement, including leveraging proprietary tools to evaluate audiences, content quality and average content performance. You will also lead contract negotiations and execution, helping work as a partner to creators to ensure content meets client expectations and authentically tells brand stories. The AE, Digital should be able to understand and synthesize performance data into actionable insights.

This role will also contribute to our Global ZDX Social Media, Content and Community Center of Excellence and support the team to conduct audits, develop creative content ideas, strategies and should have a strong knowledge of best practices for brands across organic and paid on key social platforms including but not limited to Facebook, Instagram, TikTok, X (Twitter), YouTube and LinkedIn. This candidate should have at minimum a foundational understanding of paid social media and be interested/willing to grow in this space. Because of this, we are also looking for a candidate who is analytically minded and likes getting in the weeds on performance data to uncover trends and learnings.

Most importantly, we are looking for someone who is eager and ambitious. The digital practice within Zeno Chicago is a fast-paced team with an abundance of opportunities to work on some of the world’s most beloved brands. This candidate should be excited to jump into the trenches with us.


  • Be creative: Have a passion for social media and influencer content - whether ideation or creation. 
  • Be willing to have fun: We love what we do, and who we do it with - and hope you will, too. 
  • Be detail-oriented: Live for the details and stay on top of deadlines with ease. 
  • Be hungry: Show you want to be here and give 100% every day. 
  • Be a self-starter: Love taking on new challenges and learning new things. 
  • Be a team player: Be collaborative and solution-oriented; willing to raise your hand.


  • Must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request accommodation due to a disability or sincerely held religious belief or an exception required under applicable law. 
  • 2-4 years of experience in a digital, social and/or influencer role. 
  • Bachelor’s degree in journalism, PR, marketing, or another related field. 
  • Comfortable with Microsoft Office applications, especially PowerPoint, and Google Workspace. 
  • Excellent time management skills and highly organized, with experience working simultaneously on multiple clients. 
  • Experience in creating social media content, whether ideation or production. 
  • Experience with creator engagement across paid and/or earned. 
  • Experience playing a key role in measurement efforts for a social, digital or influencer program, including calculating benchmarks, engagement rates and synthesizing data to demonstrate impact. 
  • Some experience with amplifying social media and/or creator content using paid on Facebook, Instagram or X (Twitter), using either basic targeting or data-driven tactics (e.g. retargeting, lookalikes, etc.)


  • Experience with B2B/corporate marketing. 
  • Experience with paid publisher partnerships/integrations. 
  • Experience with paid social or creator campaigns that drive ecommerce. 
  • Previous agency experience. 
  • Experience with top consumer brands. 
  • Proficiency in Tagger or similar creator marketing platforms.


Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

« Back