Account Executive

Reports to: Director of Account Services

Day-to-day client management and selling/defending/advocate for agency. Keeps apprised of clients’ brands / products / services / marketing developments. Supports Account Supervisor in the execution of assigned clients monthly project plans. Ensures effective communication, management and execution of client’s advertising programs. You thrive in a fast-paced, retail focused environment (retail automotive experience/interest a huge plus!) and you want to own your clients’ success!

Responsibilities:

• Handles day-to-day activities for assigned clients. 
• Regularly checks for and responds promptly to all client communications including calls and emails. 
• Facilitates assigned clients’ monthly marketing meetings, prepare agenda and send follow-up notes. 
• Supports account supervisor in preparing client estimates, proposals, marketing communications and strategic marketing plans, media and public relations plans. 
• Supports account supervisor in the review, revision and presentation of client budgets, calendars, campaigns and reports. 
• Supports account supervisor in presenting, selling and defending all agency work/proposals to clients. 
• Supports account supervisor in the execution of approved client advertising programs, campaigns and events. 
• Supports account supervisor in creative communication process and work closely with the creative team to execute. 
• Informs account supervisor regularly of account progress for all assigned clients; involves account supervisor immediately in event of potential problems, i.e., client/agency relations, budget overruns, etc. 
• Proofs and presents client scripts, ads and other creative materials. 
• Provides agency sign-off on client marketing programs and advertising campaigns/revisions.
• Acquires client sign-off on client marketing programs and advertising campaigns, including revisions. 
• Oversees all client co-op marketing including ensuring all ads receive pre-approval and monthly submissions receive fund approval. 
• Mentors all account coordinators in the account services department. 
• Participates in the development, presentation and advancement of the agency brand.
• Identifies and develops opportunities for client revenue enhancement. 
• Others as may be defined by supervisor.

Re-occurring tasks:

• Client Project Plan development and ongoing management and communication with client and internal teams. 
• Client Budget Flow Chart (BFC) updates/management and communication with client and internal teams 
• Facilitate/schedule client monthly marketing meetings. 
• Prepare agenda for monthly marketing meetings. 
• Take notes and send follow-up email with notes/action items to client and necessary team members. 
• Sending alerts for new creative projects. 
• Sending alerts to planning team. 
• Proofread all creative assets. 
• Provide client with monthly offer spreadsheet. 
• Reviews and approves monthly co-op coversheet and invoices. 
• Regular co-op fund review and management. 
• For new-to-the-agency clients, update/maintain/share new client project tracker. 
• Reviews, analyzes and shares monthly digital and database ROI reports with clients.
• Submits expense report for reimbursement monthly.

• BA or equivalent in work experience. 
• Minimum 3-5 years experience in an agency Account Services’ position or equivalent experience in a marketing setting. 
• Automotive-industry experience a major plus. 
• Hands-on experience with both traditional and digital marketing. 
• Clear and concise communication skills with internal teams, clients and outside vendors/partners. 
• Proficient in Microsoft Word, Excel and PowerPoint.