Account Executive

SINGULAR PURPOSE:

Support and execute strategies to help move client businesses forward.

How We Get It Done:

Support and Build Strong Client Relationships

• Knowledge and awareness of each client/brand/company – industry, market conditions, pain points, messages, competitors, goals, etc. 
• Get to know clients as human beings (hobbies, interests, family, etc.) 
• In-depth knowledge of Filament services/capabilities 
• Coordinate timely and successful delivery of planned activities 
• Demonstrate value by sharing thoughts and insights 

Be an Account Executive Superstar

• Coordinate, support and execute a variety of marketing efforts 
• Gather insights from product/market research 
• Awareness of and advocate for client’s goals and objectives in execution 
• Provide accurate estimates for time and resources to coordinate projects 
• Prioritize timely updates and proactively communicate project status and next steps to client and team members 
• Anticipate client needs and potential set-backs; proactively address and find solutions to challenges or issues that arise 
• Manage time and hard costs to deliver the most value to the client 
• Collaborate and consult with internal and external partners 
• Set timelines and identify steps needed to move project forward 
• Monitor, review, and report on all marketing activity, impact and results 
• Understand and utilize analytics to make impactful, research-backed recommendations 

Support and Participate

• Support, encourage and show appreciation for all team members 
• Proactively share ideas, thoughts and comments; challenge thinking 
• Tap into subject area experts

POSITION SKILLS:

• Experienced with project management software and programs 
• Experienced with project management tools (Gantt charts, timeline plug-in, etc.) 
• Organized and task-focused 
• Driven to gather and understand data and information 
• Identifies action items and next steps 
• Can prioritize and delegate 
• Confident in asking questions 
• Problem solver and risk assessment 
• Active listener 
• Collaborator 
• Maximize efficiency and workflow 
• Clear written and verbal communicator 
• Time manager 

POSITION MINDSET:

• I believe relationships are built with human interaction 
• I work independently and together 
• I am hungry for constructive feedback 
• I am all-in 
• I put myself in the client’s, their customer’s and my team’s shoes 
• I see the value even the smallest, mundane tasks add to the bigger picture 
• I am an organization ninja 
• I look in front of me as far as I can see – always proactive and planning ahead 
• I am a communicator – at any given time, my entire team knows what is going on 
• I follow up and follow through