Account Executive

The Account Executive is responsible for the development of ongoing business relationships from the prospect stage through existing account management. The position is responsible for overall client satisfaction, quality of service, and on-time, on-budget completion of the agency’s services. The Account Executive is not only expected to lead our client engagements, but to also act as a pillar of support, strategy and encouragement for the entire team working on their accounts. The Account Executive is a leader charged with pursuing the success and happiness of our clients. This role is expected to quickly learn our clients’ business and become intimately familiar with the factors that drive our clients toward success. The Account Executive is focused on, and mindful of, opportunities to impact and help drive the professional and personal success of each of our individual client contacts. Making our clients look like heroes in the eyes of their colleagues is central to our success. The Account Executive proactively identifies opportunities to grow relationships with our clients by helping them solve their problems, and ensuring the agency is appropriately and profitably compensated for those solutions. The ability to be both persuasive and helpful is vital to success in this aspect of the role.

KEY RESPONSIBILITIES:

• Manage solid client relationships and provide key strategic initiatives/thinking. 
• Drive account growth, client satisfaction and retention through the identification of client requirements and development of marketing programs to deliver business results in collaboration with the team and discipline leads. 
• Interfaces with very high-level client contacts such as the Chief Marketing Officer and VP of Marketing. 
• Act as agency lead on cross-agency integrated marketing programs, by participating in multi-agency briefs and work sessions, contributing to the overall planning process, representing the interactive opportunity, defining interactive tactics within programs/campaigns, and creating campaign plans. 
• Manage account P&L from negotiating statements of work and retainers to making sure work is delivered on-budget, and invoicing clients according to the proper terms, and increasing ROI for the agency. 
• Independently lead and make decisions that properly balance the needs of account such as those of clients, internal goals and teams. 
• Serve as a new business resource and actively pursue new revenue sources as well as participate in the strategic development of new business such as RFP responses and proposal writing. 
• Lead accounts with minimal guidance, supported by the senior management team. 
• Commit to continuous learning and improvement of leadership skills; set and pursue stretch revenue goals.
• Encourage a positive, harmonious attitude among supervised personnel. 
• Seen by the client as the main advocate within MKR; seen by colleagues as the main advocate when interacting with clients. 
• Brings enthusiasm to work every day, along with perspective.

• Bachelor's Degree, preferably in Marketing, Communications or a related field. 
• 4 years minimum in the industry or related experience in developing interactive projects and managing large creative team and clients. Prior agency experience preferred. 
• Demonstrated experience running engagements with large clients or equivalent. 
• Experience with various project types, including web, mobile, video, brand and strategic consulting. 
• Proven track record of managing multiple accounts and campaigns successfully. 
• Excellent verbal, written, proofreading and organizational skills. 
• Broad campaign experience, including digital and traditional marketing and demand generation helpful.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

The agency offers a competitive benefits package that includes health, dental, vision, 401k, flexible work schedules, unlimited vacation days and more. Salary will be commensurate with experience.