Account Manager

Guarantee Digital

About us:

Guarantee Digital is a web marketing, services and consulting agency based in suburban Milwaukee. We help 800+ clients and media partners across the US grow their business by providing best of breed online marketing and services. If you live and breathe digital and enjoy a fun, fast paced start up environment, we want to talk to you.

Position Details

Account Manager
Southeast Wisconsin
Delafield, WI

Delafield-based Digital Agency is seeking experienced Local Marketing professionals to join our Account Management team. You'll work with a variety of Clients helping them maximize their presence via the Web and Social Media. Guarantee Digital serves Clients of all sizes and industries via our Media Partner Re-seller network as well as locally thru our own Digital Media Lab. Previous experience in similar client management roles in Digital Marketing, Account Services, Social Media and/or with Digital Agencies is required.

Job Description:

  • Provide strategic planning, implementation, and communication between internal team members and external clients 
  • Deliver an exceptional experience to clients in order to build and foster long-lasting relationships 
  • Serve as client contact for day-to-day online marketing projects ensuring that projects are running efficiently and profitably 
  • Seek out and understand the customer’s business needs and effectively communicate the requirements to relevant internal and external teams (web development, content, and marketing) 
  • Manage workloads and respond to customers in a timely manner 
  • Provide strategic guidance, regular account coordination, effective analysis of the online activity in order to prioritize initiatives and maximize revenue goals and growth

Education & Experience:

  • Have 3 or more years of experience providing account management and coordination for clients in online marketing and/or web design. 
  • Agency experience preferred. 
  • Must have a strong working knowledge of digital marketing tactics, including PPC, Social Media, Display, GEO Fencing, Connected TV, Email marketing, and more. 
  • Experience with web design projects, SEO, and monthly content management is a plus. 
  • Strong written, communication, and organizational skills. 
  • Experience using project management software, Microsoft Office, Social Media management tools 
  • Excellent Customer Service Skills Must be supportive, positive, and able to work both independently and in a team environment 
  • Must thrive in a fast-paced environment and eager to learn as digital services evolve
  • Commensurate with experience
  • Flexible work hours, including a work from home 1-2 days per week 
  • Monthly Team Building Events
  • Growth Opportunities
  • Collaborative, Fun & Team Based Culture 
  • Digital Education Opportunities 
  • Casual Dress Code
  • 12 Days PTO 
  • 8.5 Holiday PTO 
  • Simple IRA Retirement Account 
  • Medical
  • Dental

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