Account Supervisor, Consumer Media Relations

Zeno Group


Zeno Group is a fiercely independent and global integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our ‘Fearless Pursuit of the Unexpected,’ we push the boundaries to achieve real business value and societal impact for clients.

Zeno Group is a place where careers are built and lives are lived. We cultivate our fearless culture to ensure greater diversity, equity and inclusion across the entire agency and the industry. Zeno is for everyone. Winner of our industry’s most coveted awards including the 2021 PRWeek Agency of the Year and a two-time winner of PRWeek’s Best Places to Work, Zeno has been previously named Creative Agency of the Year by PRovoke and recognized twice by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Position Details

Account Supervisor, Consumer Media Relations
Chicago Illinois
Chicago, IL


Zeno Group is seeking a highly energized and knowledgeable earned media specialist that has a track record of delivering top-tier results for clients. S/he should be a sophisticated, strategic and creative thinker who applies an earned media mindset to all client work and has an impressive sense of storytelling, a strong roster of high level media contacts across mainstream, broadcast and business outlets and an ability to drive robust coverage for a broad array of clients across industries such as CPG, food, hospitality, tech, beauty, health, etc. Additionally, s/he will have a natural ability to manage multiple, simultaneous assignments while balancing internal (Zeno) and external (client) expectations. This person should have excellent written and verbal communication skills, unwavering confidence in counseling clients and a go-getter personality.

This role will report into SVP, Media Strategy.

Responsibilities and Expectations:

  • Media Strategy Development and Execution - lead the development and execution of multi-channel media strategies for a range of clients – consumer, corporate, tech, hospitality, healthcare, beauty, etc.
  • Pitch and Deliver Results – This role will be in the trenches with media and expected to deliver results across the board, leveraging relationships and strong media savvy skills
  • Strong Media Contacts – It is expected that this person will bring a strong roster of top-tier and cross-category media contacts to Zeno and have the ability to build new relationships where needed
  • Leading Member of Zeno Media Network – Build a reputation by participating in our Zeno Media Network, educating colleagues across the agency on earned media best practices, the changing media landscape and POVs for navigating the news cycle. Support head of Earned Media with operationalizing media leads, relationship mapping, etc.
  • Deep Knowledge of the Media Landscape – Have a pulse on the daily media landscape, insider knowledge and ability to unearth media opportunities for our clients across the board


  • At least 7 years experience at an agency or in-house with earned media / media strategy as their primary expertise 
  • A robust portfolio of secured media coverage across national, local, broadcast, print, digital verticals up until the past month 
  • A proven track record of leading large scale communications campaigns at the strategic and tactical level 
  • An ability to conceptualize media-worthy stories from initial ideas and brainstorms 
  • An innate and natural ability to multi-task and juggle many different client projects and internal Zeno priorities 
  • A leading-edge knowledge of how media works today – and a point of view on the future of earned media as a tool within the communicator’s toolkit 
  • Strong presentation skills and confidence in delivering counsel to clients 
  • Experience in media training client spokespeople from C-suite to celebrities and other brand partners 
  • Collaborative, driven, thrives amidst ambiguity


Zeno Group offers a creative and differentiating benefits package including a variety of medical and dental choices, vacation, and sick time. We also offer a 401(k) plan, pretax flexible spending accounts, tuition assistance, a prescription drug benefit plan, a vision plan, long-term and short-term disability, life insurance and programs that support flexibility and promote work/life balance. In addition, our unique ZenoFit wellness program offers financial support to pursue the wellness activity of your choice.

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