Account Supervisor, Media Relations

Zeno Group


Zeno Group is the fiercely independent and global integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our ‘Fearless Pursuit of the Unexpected,’ we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year and 2021 PRWeek Agency of the Year. We are honored to be a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Position Details

Account Supervisor, Media Relations
Chicago Illinois
Chicago, IL

Are you the group text friend who’s always first to share breaking news alerts? Do you wake up each morning scrolling through your newsfeed on your phone? Do you send placements you secure to your family… and they (still) do not know what you do for living? Then keep reading!

Zeno Group, PRWeek’s 2022 Global Agency of the Year, is seeking a passionate, energetic and knowledgeable earned media specialist to join a new retail account at the agency. The ideal candidate will have a proven track record of delivering top-tier coverage and an impressive sense of storytelling. Candidates should be sophisticated, strategic and creative thinkers who apply an earned media mindset to all client work. This person should have a strong roster of top media contacts across mainstream, broadcast and business outlets and an ability to drive robust earned coverage for clients – particularly in the food, CPG and/or retail space. Additionally, this person will have an entrepreneurial spirit and ability to manage multiple, simultaneous assignments while balancing internal (Zeno) and external (client) expectations.This earned media rockstar should have excellent written and verbal communication skills, unwavering confidence in counseling clients and a go-getter personality.

This role will report into the SVP, Media Strategy, in Chicago.

Specific duties/requirements include:

  • Media Strategy Development and Execution - Support the development and execution of multi-channel media strategies 
  • Pitch and Deliver Results – This role will be in the trenches with media and expected to deliver results across the board, securing media coverage while also helping strengthen media savviness of account teams and clients 
  • Strong Media Contacts – It is expected that this person will bring a strong roster of top-tier and cross-category media contacts to Zeno and have the ability to build new relationships where needed 
  • Leading Member of Zeno Media Network – Build a reputation by participating in our Zeno Media Network, educating colleagues across the agency on earned media best practices, the changing media landscape and POVs for navigating the news cycle. Support head of Earned Media with operationalizing media leads, relationship mapping, etc. 
  • Deep Knowledge of the Media Landscape – Have a pulse on the daily media landscape, insider knowledge and ability to unearth media opportunities for our clients across the board

Desired Qualifications:

  • Must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to a disability or sincerely held religious belief or an exception required under applicable law 
  • At least 5 years of experience at agency or in-house, with a primary expertise in earned media and earned strategy 
  • A positive attitude and passion for all things earned media 
  • A robust portfolio of secured recent media coverage across national, local, broadcast, print, and online mediums 
  • An ability to conceptualize media-worthy stories from initial ideas and brainstorms – and the ability weigh in quickly on what is considered “mediable” 
  • A proven track record of supporting large-scale communications campaigns at the strategic and executional level 
  • Demonstrated excellent writing and editorial skills as well as the proven ability to make clear, convincing presentations to clients and senior leaders 
  • An innate and natural ability to multi-task and juggle many different client projects and internal Zeno priorities 
  • Media training experience and/or exposure for client spokespeople, from C-suite to celebrities and other brand partners 
  • A leading-edge knowledge of how media works today – and a point of view on the future of earned media as a tool within the communicator’s toolkit 
  • Solution-oriented, collaborative, go-getter mentality with the ability to thrive amid ambiguity


Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

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