Account Supervisor

Job Description:

We are seeking an Account Supervisor to join our Account Management team.

Role:

The role of an Account Supervisor is to lead and motivate agency teams toward helping clients and their brands create a strong future. More specifically, he or she must be an active listener, passionate partner and brand steward, day in and day out. This role includes empowering involved teams, fostering collaboration, and continually pushing for fresh, new ideas. Is an initiator, with a bias for action. Can lead projects autonomously and possesses strong understanding of agency process. Supervises and mentors junior team members.

Areas of Focus:

• Effectively manages internal and external relationships; is main point of contact for multiple internal partners and mid-level clients 
• Instigate and champion great ideas internally and externally, able to share POV 
• Is able to take a client request and unpack it to discern the true business problem to solve 
• Determine how to best match the agency’s services to the client’s needs 
• Develops and delivers effective POVs, recommendations on business issues and actionable intelligence 
• Flexes between tactical and strategic tasks, responsible for overseeing project workflow throughout the agency 
• Mentors Account Managers or Assistant Account Executives 
• Builds confidence among team members by being inclusive, displaying good judgment, and displaying managerial skills 
• Contributes to the brand strategy, and the development and the selling of breakthrough ideas 
• Leads execution and production of campaigns and projects. Should have broadcast and video production experience, as well as experience with digital production (largely digital display) 
• Thinks independently, but effectively collaborates with a cross-functional team 
• Contributes to the strategic development of marketing communication plans 
• Manages projects with little to no supervision 
• Is able to synthesize a lot of input from clients and internal team and craft a clear, narrative flow for presentation materials/decks 
• Keep Group Account Director and key business leads informed on key initiatives and account concerns 
• Is a doer as much as a leader, while able to delegate and coach, this is a very hands-on role in gathering and harmonizing perspectives and developing a tight game plan for projects. 
• Helps manage and oversee monthly billing and job estimates

What We Believe:

We believe that when the best of strategy and creativity come together, brands stand apart.

Qualifications/Traits:

• BA/BS Degree in Communications, Marketing or Advertising 
• 5 – 8 years agency account management experience or mix of agency and client-side marketing roles 
• Ability to confidently persuade, present and champion ideas 
• Ability to anticipate problems and challenges 
• Experience with a range of production 
• Thrives in a collaborative and fast-paces environment 
• Confident and resourceful, can function with minimal supervision 
• Possess excellent organizational skills and attention to detail 
• Exhibit excellent written and oral communication skills

Our Hiring Philosophy:

Carmichael Lynch is committed to creating a diverse, safe and welcoming workplace with opportunity for all. We strive for inclusion, equity and diversity in both our words and actions. BIPOC, women, marginalized communities, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. To learn more, please visit: https://www.carmichaellynch.com/about/

What’s In It for You:

• Professional Development (performance reviews 2x annually, training opportunities related to your field of development, one-on-ones with managers, etc.) 
• We offer competitive, equitable salaries (reviewed annually to ensure equity and competitiveness) 
• A strong, vibrant, continually-evolving Diversity, Equity and Inclusion belief (in thought and action), encompassing our agency and our Employee Resource Groups (ERGs). Recognizing the voices that need to be heard. 
• Competitive, company and employee sponsored benefits, including: Medical, Dental, Vision, 401k (company matched 50% of first 6%), PTO (vacation/sick time) allowance, 12-week maternity leave, 6-week parental leave, 20 paid company holidays, Family Building Benefit (adoption, surrogacy benefit), tuition reimbursement and much more.