Account Supervisor


Who is our client:

Our client believes communications is a core business function capable of solving business problems, creating opportunity, and ultimately improving the bottom line. Their firm serves clients in a wide range of markets from healthcare and human services, to business, government and nonprofit. They work with visionary leaders to understand what success looks like for the business, do the research, develop integrated strategic plans, implement, and measure them. Ultimately, the firm’s experts serve as senior advisors to executives who understand that effective communication impacts their bottom line.

Our client is seeking a perceptive Public Relations leader with agency experience, in Milwaukee, WI who can play a lead role on our growing our accounts!

Position Details

Account Supervisor
Southeast Wisconsin
Milwaukee, WI

Our client is seeking a perceptive Public Relations leader with agency experience, in Milwaukee, WI who can play a lead role on our growing our accounts!

Who you are:

  • A critical thinker. You ask “why” one more time than everyone else in the room. You want to understand a problem before you get to solving it
  • Venturesome. Passionate for continuous improvement, you do things differently when necessary and confidently lead your team, client, and work in new directions
  • Successful. Using disciplined problem-solving approaches, you aim for more than just results. You won’t stop until the loftiest goals are reached
  • Perceptive. Dots don’t connect themselves. Picking up on what’s not said and hearing what others may miss, you don’t just listen to respond, you listen to understand
  • Credible. People recommend you because of the results you’ve delivered. You don’t expect blind faith, you demonstrate integrity and arrive ready to prove your value 

What you will be doing:

As the Account Supervisor, you’ll manage the client relationship and our team of experts, leading both towards success. With experience conducting public relations for clients across multiple sectors, you will have experience developing strategies and stories that matter to your clients’ audiences. Managing budgets, timelines and expectations, you’ll deliver the company’s brand through exceptional client service, strategic planning, and creative execution. Using your previous agency experience and at least two years managing your own client accounts, you’ll tackle the day-to-day work to exceed our client’s expectations. 

In this role, you will lead a number of client accounts and projects. As the primary point of contact, you will be responsible for crafting, managing, organizing, and executing integrated public relations plans, ensuring internal teams have the input they need to produce high-quality tactics and clients receive exceptional service. Utilizing your arsenal of skills and talent, your day will include, but not limited to the following:

  • Act as company liaison between internal team and secured client; establish and maintain client relationships
  • Manage and track to client’s annual marketing and communications budget
  • Manage the work of multiple team members on your projects
  • Build, launch and manage integrated communications campaigns and projects designed to achieve measurable objectives
  • Work with and advise client executive leadership on public and media relations communications
  • Track progress/metrics; track performance, specifically to analyze the successful completion of overall project goals with high project performance
  • Collaborate with marketing team members and manage the development of public relations strategy needed to support integrated plans Support business development growing client accounts organically

What you must have:

  • At least 6 - 8 years of relevant experience in public relations, marketing and/or related fields, minimum of 2 years working in an agency environment managing your own client accounts
  • A Bachelor’s degree in a relevant field
  • Excellent written and verbal communications skills and demonstrated ability to delegate tactical assignments and accurately judge and edit work of others with the ability to provide writing samples
  • An ability to manage and inspire a team and to make sound judgments on a daily basis, knowing when to seek senior counsel

What we provide you:

Our client continues to add to and strengthen their benefits package year over year. A growing business, they offer an environment with opportunity for career advancement. Their current compensation and benefits for this position include:

  • Work remote flexibility
  • 401K Health, dental and vision insurance
  • Parking stipend
  • Onsite restaurant, fitness center, and an employee lounge
  • Professional development reimbursement and many networking event opportunities
  • Great Downtown Milwaukee location

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