Account Supervisor

Kane Communications Group

Kane is a purpose-driven public relations, marketing, and branding agency that builds reputations and drives corporate citizenship for organizations around the world. Our clients come to us with their problems and it’s our job to solve them.

We focus on delivering business results through research-based strategic planning, public and community relations, brand development, digital and traditional marketing, content development, video production, internal communications and more. Founded in 2013 by former TV news journalist, Kimberly Kane, our firm has a startup-like environment with sights set high on transforming the way agencies work with clients.

At Kane, we hire remarkable individuals who want to be a part of making an impact on our industry and the world around us. Our employees grow with us, are encouraged to engage with their community and causes they care about, bring their ideas to life, are challenged to take on work they’ve never done before and gain experiences that have pushed them to raise the bar for themselves and those around them. In exchange, we promise to:

  • Create a truly inclusive workplace. We recognize and embrace each Kane team member’s unique story and create opportunities to learn from each other. We believe that being an inclusive, barrier-free workplace will help us deliver better results for our clients and make Kane an inspiring place to work. 
  • Do business ethically and with integrity. Acting with the highest levels of integrity is fundamental to who we are. We are transparent, honest and ethical in our business practices and ensure privacy for all of our clients. 
  • Be the best we can be — for our employees, our clients and our community. We value the whole humanity of everyone— investing in performance, relationships and well-being — making sure we earn our trusted reputation with our employees, clients and community.

Position Details

Account Supervisor
Southeast Wisconsin
Milwaukee, WI

The purpose of the account supervisor is to maintain long-term and profitable customer relationships while developing, executing and supervising clients' marketing and communications plans. Within Kane, the account supervisor reports to the VP of client services and works with associates, account managers and other specialists to develop integrated communications strategies for their clients. This role is important because the account supervisor provides their clients with research-informed counsel, overarching strategy and integrated plans that the team will execute. The account supervisor will be challenged by working directly with the C-Suite, boards of directors and non-marketing/ communications-savvy executives to counsel them and provide solutions focused on outcomes rather than outputs.


Before applying, make sure this is the right seat for you on our team. At Kane, the Account Supervisor is accountable for:

  • Account strategy, writing and research
  • Scope execution
  • Budget management
  • Client relationship management
  • Project scoping
  • Account retention, growth and projections

General Requirements:

Before applying, make sure you’ll fit in well with the Kane culture. You should have:

  • CURIOSITY - You ask questions and seek knowledge to improve your craft. 
  • PERCEPTIVITY - You are empathetic to the needs of others; reading between the lines and speaking up and reaching out when you see a need.
  • INGENUITY - You provide answers that are unexpected. 
  • TEAMWORK - You devote yourself to your teammates, our business, your clients and the quality of your work.

Required experience and core competencies for this position include:

  • At least 7-10 years of relevant experience in marketing, communications and/or PR related fields 
  • A minimum of five years of experience working in an agency environment managing large client accounts as the senior-level point of contact and balancing work from multiple clients at one time 
  • Experience managing entry-level staff 
  • A bachelor’s degree in a relevant field 
  • A proven ability to manage large accounts, as well as teams, for multiple clients at once 
  • Experience consulting directly with the C-suite, recommending PR and marketing strategies that address their reputation and brand challenges 
  • Excellent written and verbal communications skills and demonstrated ability to delegate tactical assignments and accurately judge and edit work of others 
  • Able to produce examples of strategic, integrated marketing & PR plans and/or findings reports with strategic recommendations made to your clients 
  • Passion for social and narrative change campaigns, corporate communications and the integration of brand research and digital marketing into communications and PR work 
  • Strong written, verbal and people skills with the ability to provide writing samples

Kane is continuously adding to and strengthening our benefits package year over year. A growing business, we offer an environment with opportunities for career advancement. Our current compensation and benefits for this position include:

  • Salary commensurate with years of experience 
  • Bonuses and sales performance incentives 
  • Vacation/PTO 
  • Hybrid work location - Two days from home; three days from the office  
  • 401K 
  • Health Insurance 
  • Dental Insurance 
  • Vision Insurance 
  • Accident & Critical Illness Coverage 
  • Parking stipend 
  • Onsite restaurant, fitness center and an employee lounge with vending 
  • Professional development and many networking event opportunities 
  • Great Downtown Milwaukee location

« Back