Account Supervisor

The Lacek Group

Who we are:

The Lacek Group is a collection of brilliant, passionate, intellectually curious, and unique people who work on the leading edge of customer engagement. We come to work every day to help our clients build longer-lasting, more profitable customer relationships. We listen, collaborate and celebrate together. We treat each other with kindness and respect. And we believe different perspectives drive innovation, fuel creativity and make our business and communities better.

Together with our parent company Ogilvy, one of the most creative and effective agencies in the world, we believe diversity drives smarter work for our clients — and better business for us. We believe inclusion is essential, and we welcome all who are ready to join our push for positive change. Every single day.

Position Details

Account Supervisor
Twin Cities Metro
Minneapolis, MN

What we need:

We have a great opportunity for an Account Supervisor to join our team supporting a high-profile client. You'll use your experience leading digital projects to get started and help grow Lacek's role with our client. This includes supporting our client's marketing strategy, branding activities, priorities, and plans. You'll provide leadership in strengthening client satisfaction and agency revenue growth.

What you’ll do:

  • Lead defined complex multi-channel campaigns from intake through delivery 
  • Deepen existing senior-level client relationships by being their trusted advisor 
  • Lead cross-functional teams in identifying opportunities and delivering solutions that differentiate the agency and drive growth 
  • Identify areas for continued improvement, processes evolution, efficiency, working with client partners, functional leaders and other stakeholders 
  • Contribute to the professional growth of your direct reports by modeling best practices and supporting their development planning and training 
  • Assign outcomes and motivate others 
  • Demonstrate understanding of the client/agency financial model and how to manage profitability on the work they lead 
  • Lead the development of a quarterly/annual business review that highlights insights and solutions and identifies future opportunities 
  • Motivate cross-functional teams throughout all project phases

What you’ll bring:

  • Bachelor's degree in related field such as marketing preferred 
  • 8-10 years of multi-channel marketing experience, agency experience is preferred 
  • Excellent negotiation skills, including the ability to manage multiple and conflicting needs to a mutually agreeable solution 
  • Takes a positive approach to change and agility when new challenges are present 
  • Projects confidence when leading client presentations and cross-functional team meetings 
  • Is able and willing to flex up or down on job responsibilities if needed 
  • Shows a leadership disposition and an established internal brand 
  • Foster a collaborative and transparent environment within the team and across other stakeholders 
  • Encourage effective communication and information sharing among team members

Competencies you’ll demonstrate:

  • Agency Citizenship 
  • Building Partnerships 
  • Business Acumen
  • Client Focus Coaching 
  • Decision Making 
  • Delegating Responsibility 
  • Developing Others 
  • Leaderships Disposition 
  • Managing Work

You’ll love working at The Lacek Group – smart people, great environment, engaging culture, comprehensive benefits and fantastic growth opportunities. Your confidential inquiry is encouraged.

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