Analyst, eCommerce


About Us:

CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs approximately 10,000 coworkers. For the trailing twelve months ended September 30, 2020, the company generated Net sales over $18 billion. For more information about CDW, please visit

Our broad array of offerings range from hardware and software to integrated IT solutions such as security, cloud, data center and networking.

Position Details

Analyst, eCommerce
Chicago Illinois
Chicago, IL

The Analyst, eCommerce is responsible for helping support data analysis and insights-based reporting to allow for improved decision-making for better business outcomes in eCommerce. The analyst will work with analytics stakeholders, eCommerce stakeholders (including product managers), and the key departments to identify data-driven insights and find areas of opportunity.

Key Areas of Responsibility:

  • Utilize Adobe Analytics, database querying (SQL), data manipulation and statistical analysis to provide business support to eCommerce, especially specific product teams. 
  • Assist in implementation of reporting in automated business intelligence environment in PowerBI 
  • Support the leveraging of marketing channel and advanced customer analytics to assess and make strategic recommendations to improve company performance. 
  • Manipulate data in SQL/R/Python environments to create actionable insights which align to business objectives. 
  • Accurately differentiate the contributing marketing signals from the noise in evaluation of multi-channel campaign analytics. 
  • Work with marketing analytics coworkers in helping implement a data-driven culture focused on continually improving the understanding of the customer. 
  • Collaborate with internal marketing and eCommerce stakeholders to find opportunities to increase the efficiency of marketing activities. 
  • Assist in finding insights and create recommendations via written and verbal communications that can be understood by a broad audience. 
  • Support the evaluation of ongoing analytics and insights needs from stakeholders. 
  • Establish & maintains strong relationships with key stakeholders in eCommerce, Marketing, Product Partner Management and Sales to drive actionable insights.

Education and/or Experience Qualifications:

  • Bachelor’s Degree and/or Graduate degree with a concentration on Statistics, Mathematics, Computer Science, Engineering, Economics or Finance. 
  • 3 years of experience in data analytics, direct or database marketing, applied mathematics discipline, econometrics, and/or statistics.

Required Qualifications:

  • Relational database (SAS or SQL) experience. 
  • Strong analytical skills. Ability to problem solve independently. Able to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations. 
  • Proficient with Microsoft Office; Excel, Word, Outlook, and PowerPoint. 
  • Highly detail oriented with the ability to handle multiple projects simultaneously in a fast-paced environment. 
  • Excellent written and verbal communication skills with the ability to effectively interact with and present to all stakeholders including senior leadership. 
  • Proven ability to identify areas of opportunity for existing practices/processes and execute appropriate improvements. 
  • History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.

Preferred Qualifications:

  • Analytics experience, including but not limited to: Web analytics, marketing analysis, database marketing, marketing automation, market research, sales analysis, financial analysis, econometrics, or statistics. 
  • Experience with Tableau and PowerBI reporting tools. 
  • Experience with Python, R and Alteryx analytical tools.

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