Associate Director of University Communication

Marquette University

Marquette University is a Catholic, Jesuit university located near the heart of downtown Milwaukee, Wis., that offers a comprehensive range of majors in 11 nationally and internationally recognized colleges and schools. A Marquette education offers students a virtually unlimited number of paths and destinations and prepares them for the world by asking them to think critically about it. Along the way, we ask one thing of every student: Be The Difference.

Position Details

Associate Director of University Communication
Southeast Wisconsin
Milwaukee, WI

The Associate Director of University Communication is a secondary university spokesperson and serves as the university’s primary spokesperson to student media, along with issues and topics related to the Office of Public Affairs and Marquette University Police Department. In consultation with the Senior Director of University Communication and the Vice President of Marketing and Communication, implements a communication and media relations plan focused on delivering the university’s key messages to its core audiences and furthering the university’s strategic goals.

Duties and Responsibilities:

1. The Associate Director of University Communication develops and implements media relations plans and marketing initiatives and assists in the strategic development and implementation of other marketing and communication plans that support the university’s overall marketing/communication priorities, including enrollment, fundraising and academic reputation.

2. The Associate Director provides counsel for leadership, including the Senior Director of University Communication and Vice President of Marketing and Communication, related to media relations and issues management.

3. In coordination with Senior Director of University Communication, lead strategic communications for high-level university initiatives, such as financial communication, University Leadership Council Communication, major gifts and grants, commencement, etc.

4. Serve as a secondary university spokesperson and the primary spokesperson to student media and for topics related to the Office of Public Affairs and Marquette University Police Department.

5. Contribute to the work of the Senior Director of University Communication and Vice President of Marketing & Communication in the development of crisis communication strategy/plans.

6. Serve as media relations team leader by identifying and pitching story concepts locally, regionally and nationally; researching and writing news releases, web materials, magazine and other communication vehicles as appropriate; and editing and proofreading of colleagues’ work.

7. Build and maintain relationships with members of the media and other key external constituents.

8. Serve as primary liaison for a college beat(s) as assigned, providing counsel and assistance for marketing and communication initiatives.

9. Participate in the communication team’s on-call rotation schedule for issues/emergencies; assist with media or communication response for such events as needed. Serve as authorized approver and editor of the Marquette University Police Department’s “Safety Alerts” to the campus community.

10. In coordination with the Director of Social Media, lead and implement social media strategies for proactive media relations and other university communication efforts, in addition to incorporation into crisis communication plans.

11. Maintain the media-facing @MarquetteMedia Twitter account to interact with journalists via social media; help maintain the MUPD Twitter account when threats/potential threats need to be communicated quickly.

12. Lead media training for the development of both new and current faculty and staff.

13. Contribute to the development of digital communication strategies, specifically aimed at the media or other targeted audiences.

14. Edit and approve distribution of “Marquette In the News.”

15. Coach and mentor employees, specifically with respect to media relations and other communication skills.

16. Build and maintain relationships within the university to promote university messages and educate key leaders on communication strategy.

17. Partner with OMC colleagues on communication initiatives, Web content/strategy, event promotion and delivery of key messages

18. Perform other duties and responsibilities as required, assigned, or requested.

Required Knowledge, Skills, and Abilities:

  • Bachelor’s degree required. 
  • Candidates must have gone through professional media spokesperson training. 
  • A minimum of five years of substantive public relations or journalism experience. 
  • Knowledge of local and national print and broadcast media. 
  • Understanding and experience in the use of social media. 
  • Excellent oral and written communication skills. 
  • Demonstrated ability to handle multiple projects and thrive in positions requiring flexibility and grace under pressure. 
  • Highly motivated person, able to lead and contribute to strategic messaging for both proactive and crisis communication situations and provide counsel to university leadership.

Preferred Knowledge, Skills, and Abilities:

  • Candidate should be a creative thinker who embraces social media and changing communication tools and strategies and with values compatible with and supportive of Marquette’s mission as a culturally diverse, Catholic, Jesuit University.

Marquette University offers a comprehensive benefits package including medical, dental, vision, 403(b), paid vacation and sick time, and tuition remission.

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