Associate eCommerce Account Manager

Lamplight Farms Inc.

About Us:

Lamplight, a W.C. Bradley Company, is headquartered in Menomonee Falls, Wisconsin. Beginning in 1964, Lamplight pioneered the development of an indoor lamp oil that was specially formulated to burn without smoke and odor. Lamplight expanded its line of indoor oil lamps and oil by illuminating yards with its outdoor torches and citronella fuel. To further build its position in the outdoor torch category, Lamplight acquired TIKI® Brand in 2001 and quickly started designing new TIKI® Brand products to appeal to a wide variety of people with different backyards, patios, and decks. Today, Lamplight continues to enter exciting new territory with more stylish designs and innovative products like TIKI® Brand BiteFighter® Torch Fuel, which provides proven mosquito repellency, and TIKI® Brand Clean Burn™ Outdoor Tabletop Firepieces and Torch Fuel, which dramatically reduce soot and smoke. As long as there are outdoor gatherings, Lamplight will continue to invite family, friends, and neighbors to gather around the warm glow of its TIKI® Brand products.

http://www.tikibrand.com

Position Details

Associate eCommerce Account Manager
Job
Full-time
5/18/2021
Southeast Wisconsin
Menomonee Falls, WI

Drive ecommerce sales growthby managing ecommerce channels, as well as internal processes to support consumer sales. This is an exciting opportunity for someone to move into the ecommerce sales space and immediately lead cross-functional activities with lots of company support! Position reports into the Ecommerce and Brand Go-to-Market team.

Job Duties & Responsibilities:

  • Manage external TIKI® Brand product pages on websites such as Amazon and Walmart.com. Ensure placement of consumer reviews on external websites. 
  • Drive sales and margin across ecommerce channels, including Direct to Consumer, Amazon and Etail (Walmart.com, Target.com, Homedepot.com, Lowes.com and others). 
  • Monitor and communicate with unauthorized resellers via established process/tool.
  • Support product development and forecasting efforts for sales and consumer replacements/returns. 
  • Monitor inventory and supply for ecommerce items and coordinate to ensure optimal sales. 
  • Collaborate with logistics and fulfillment teams to improve processes and order flow. 
  • Manage detailed reporting and analysis of sales and consumer behavior to improve activities across the ecommerce and brand go-to-market teams. 
  • Provide support to ecommerce channel manager for customer programs and onboarding, financial reporting and analysis, execution of promotions, and various internal communication and planning activities. 
  • May manage external vendors to support these duties. Other duties as deemed necessary.

Qualification Requirements:

  • Minimum Education: Bachelor’s degree in Business Administration, Marketing, or a related field of study. 
  • Minimum Work Experience: Preferred 3-5 years of sales, ecommerce operations or marketing experience. 

Knowledge, Skills and Abilities:

  • General knowledge of web sales, content, and analytic tools. 
  • Prefer some experience with Amazon Vendor and Seller Central portals, other retailer portals, and Google Data Studio. 
  • Analytical skills and the ability to understand complex data and consumer behaviors. Strategic thinking skills and the ability to understand the big picture while managing the details. 
  • Organizational skills and the ability to maintain information in a logical and easily understood manner.
  • Time management skills and the ability to effectively manage deliverables against an established timeline. 
  • Strong communication skills and the ability to effectively communicate internally and with stakeholders verbally and in writing. 
  • Ability to develop sales and marketing insights from consumer, sales, and eCommerce performance data and adjust programs accordingly to maximize consumer satisfaction and conversion opportunities. 
  • Aware of up-to-date trends and best practices within the eCommerce sales channel.
  • Ability to be a self-starter and independent. 
  • Ability to regularly demonstrate curiosity and driven to understand “the why.” 
  • Ability to adapt and demonstrate flexibility in a constantly changing and fast paced environment. 
  • Ability to be consumer focused. 
  • Ability to work in a constant state of alertness. 
  • Embody Lamplight’s core values of innovation, caring, excellence, accountability, integrity, and winning spirit

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