Brand Communication Coordinator

Grand Casino


Hunting. Fishing. Gathering. Amid deep lakes, wild rice fields, majestic maple trees, and wild and bountiful berries, the Ojibwe thrived in the mid-1700s, following the cycle of the seasons. A profound respect for nature was instilled in every child.

Pressures from non-Indian culture led to hardship and poverty, but the Ojibwe worked hard towards a better future.

In 1988, the Federal Indian Gaming Regulatory Act helped those dreams become a reality. The Mille Lacs Band opened Grand Casino Mille Lacs and Grand Casino Hinckley in 1991 and 1992, creating thousands of jobs and generating revenues that benefit the Band, its nearly 4,600 members, and its non-Indian neighbors.

Casino revenues have helped the Mille Lacs Band build and improve schools, health care facilities, community centers, a water treatment facility, roads, ceremonial buildings, and more. Millions of dollars have also been donated to food shelves, schools, hospitals, law enforcement agencies, and other organizations that serve the entire community. The casinos have also attracted new residents to the area, boosted tourism, and created dozens of new businesses across the region.

Position Details

Brand Communication Coordinator
Onamia, MN

The main responsibility for the Brand Communication Coordinator is to monitor, traffic, and organize daily jobs with the agency for MLCV and Grand Casino brands, process POs, and track monthly expenses.

This position is charged with facilitating all projects and orders, getting the collateral through the design process, produced, and sent over to property for installation in a timely manner within budget. They will work closely with the Grand Casino traffic coordinators to funnel in new jobs and assign them to the agency and/or the production designer. This position is responsible for oversight of creative submissions to vendors in order to maintain a stringent production schedule. Interested applicants require excellent communication skills for interactions with departments as well as the creative teams. Excellent organizational and time-management skills required. Must be a detail-oriented team player with positive attitude who thrives in a fast-paced, deadline-driven environment.

Guided by the traditional Ojibwe teachings, MLCV’s core values – honesty, wisdom, humility, love, truth and bravery – are the driving force in our business. The values guide us as we move forward to achieve our mission. At MLCV we are guided by Associate promise – to SERVE you (support, empower, respect, value and engage). Through this promise we strive to support our Associates in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Responsible for the following:

  • Work closely with the property Traffic Coordinators to ensure that jobs are delivered in a timely manner and within budget. 
  • Create a job tracking system to ensure that all jobs are recorded, produced and delivered on time. 
  • This position will handle the administrative duties of the Brand Communications department including processing purchase orders, tracking brand expenses, coordinating with vendors, assigning jobs to the agency and/or production designer, routing the work through to the property Traffic Coordinators, and maintaining a production schedule for all work assigned. 
  • Utilize the large format printer to print property collateral. 
  • Become a brand ambassador by reviewing and retaining the brand standards guidelines. 
  • Ensure brand standards are being met on all branded vehicles utilizing the brand checklist. 
  • Responsible to ensure that all KPI’s (key performance indicator) are met/exceeded. KPIs will relate to: On time, on brand, and on budget job completion, satisfaction of Grand Casino clients, Prompt communication with agency, issue work orders for job assignments, manage the accurate and efficient execution of signage installation, report status accurately and on time, and solve and document issues. 
  • Participate in quarterly planning session alongside Director of Brand Strategy and the agency 
  • Any and all other duties as assigned.

Working Relationships:

  • Reports directly to the Director of Brand Strategy at MLCV; works cross-functionally with the agency team to collaborate on insights.
  • Works with property Traffic Coordinators to ensure full execution of jobs.


  • A minimum of a 2-year Associates degree in business, marketing, advertising, or communications 
  • Five (5) or more years of experience of proven organizational skills.


  • Excellent written and verbal communication skills. 
  • Project Management or Operations Coordination experience 
  • Adaptability, Curiosity, Creativity 
  • Integrity, Reliability, Humility 
  • Organization skills and pays close attention to detail 
  • Procurement/Contracting Experience. 
  • Excellent time & project management skills 
  • Self-motivated to thrive in results driven environment 
  • Comfort with fast-paced work environment 
  • Excellent verbal & written communication skill 
  • Expert in spreadsheet manipulation 
  • Must be able to secure license from Gaming Regulatory Authority. 
  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process. 
  • Responsible for following all relevant DGR’s.

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