Communications and Social Media Manager

City of Middleton, WI

The City of Middleton, WI is a sustainable, urban community (of 21,634) with exceptional quality of life that is rooted in environmental stewardship. We are a thriving and safe community accessible to all, and we celebrate diversity and equitable opportunities for all people.

Position Details

Communications and Social Media Manager
Southwest Wisconsin
Middleton, WI

Are you looking for an opportunity to support a thriving community and be a part of a world class municipal staff? Are you ready to set the direction for the City of Middleton's interdepartmental and community communications across the whole range of direct and social media channels? Are you committed to bring your talents to Middleton to serve the community in a job that you will be the first to hold and have the ability set the future direction and standards for success in? If this is you, the City of Middleton is looking for you to join its team as the city's first Communications and Social Media Manager. This pivotal and impactful position represents a unique opportunity for an exceptional candidate to make transformational and broad impact in one of the premier small cities in Wisconsin. Competitive candidates will have a deep educational background and experience in communications, public relations, social media efforts, and marketing. Highly competitive candidates will have all of the previous qualities and have experience in the public sector, particularly in Wisconsin local government, and knowledge and experience in open meeting and open records practices and law. If this is you, we can't wait to meet you!

The Communications and Social Media Manager, under the general supervision of the City Administrator, develops and coordinates the execution of a communication strategy for the City of Middleton, its departments, and employees. This role ensures high quality and timely distribution of information and marketing (print, social and otherwise) to the above referenced stakeholders. The Communications and Social Media Manager continually evaluates City communications and actively pursues mechanisms and technologies to enhance such efforts.

This staff member works closely with City departments to create effective and well-coordinated messaging. The Communications and Social Media Manager messaging and communication initiatives are designed to promote resident, business owner, visitor, and City employee awareness of City services, projects, policies and events.

They use initiative and independent judgement in managing and coordinating all strategic communications, marketing and branding efforts for the City of Middleton. This position contributes to enhancing the image and reputation of the City by carrying out external communications and brand promotion. The Communications and Social Media Manager will also help foster a positive organizational climate by building relationships that improve communications with those in the community and regional partner organizations. 


  • Certificate and/or post secondary coursework not producing a degree incommunications, marketing, journalism, public relations required.
  • Associates Degree and extensive experience in professional communications, marketing, journalism, public relations roles prefered
  • Bachelor’s degree or greater in communications, marketing, journalism, public relations highly preferred.


  • Training or certification in Wisconsin Open Meeting Laws preferred
  • Training or certification in Wisconsin Open Records law and the US Freedom of Information Act highly preferred
  • Certification in Microsoft Office preferred


  • Professional work experience of least 3 years incommunications, marketing, journalism, public relations required, 4-5 years preferred, 6 or greater highly preferred. 
  • Professional work experience with computer graphics, web design, and related tools and resources.

Salary: $71,708.00-$82,464.00 Annually, Regular, Full-Time, Permanent

City of Middleton Benefits - Regular, Permanent Full-time Employees

The benefits listed on this page are available to employees in City of Middleton Regular, Classified Service who are considered full-time. Full-time status means the employee is regularly scheduled for, and working, 30-40 hours per week. Regular, Classified Service positions are those that are eligible and required to participate in the Wisconsin Retirement System.

  • Wisconsin Retirement System -Participation in the Wisconsin Retirement System public employee pension program. Provides a contributory defined benefit retirement benefit (pension) to employees who meet the retirement eligibility requirements.
  • Health Insurance - Health Insurance available through SSM/Dean. Individual or Family plans with either a Health Management Organization (HMO) or Point of Service (POS) option are available.
  • Dental Insurance - Dental Insurance available through Delta Dental. Individual or Family plans are available. Insurance provided at no cost to the employee for both plans.
  • Vision Insurance - Vision Insurance available through Delta Vision. Insurance is 100% employee paid.
  • Health Reimbursement Account (HRA) - City funded HRA provides reimbursement of 75% of the Health Insurance deductible
  • Employee Assistance Program - Employee Assistance Program to assist in the prevention, early identification, and resolution of personal issues. Employees may consult with the EAP at no cost.
  • Flexible Spending Account - Accounts for health reimbursement and dependent care reimbursement. All FSA funds are deposited pre-tax and used tax free 
  • Income Continuation Insurance - Combined short- and long-term disability insurance provided at no cost.
  • Deferred Compensation - Qualified retirement 457(b) investment account. Employees may contribute to traditional tax deferred or Roth post tax investments for their retirement through this program.
  • Life Insurance - Group Term life insurance provided at 1x employee's annual salary provided at no cost. Additional units of life insurance, and spouse insurance also available for purchase by employees.
  • Time Off - Vacation accrual every pay period beginning with fifteen days a year total. Prorated for employees working 30-39 hours per week. Sick Leave accrual at one day per month. Four Personal Days a year. Bereavement, Jury Duty and other special purpose leaves. Time off accruals are prorated for employees working less than 40 hours per week.
  • AFLAC Income Protection Optional, employee paid income protection insurance available

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