Communications Coordinator

Second Harvest Heartland


Second Harvest Heartland believes no one should ever go hungry, as our region produces more than enough food for everyone. Helping hungry neighbors find their next meal—so they can thrive at work, in the classroom and in their communities—is what drives Second Harvest Heartland, its partners and supporters. Beyond feeding hungry neighbors, Second Harvest Heartland believes in the importance of our work to help sustain our environment.

Second Harvest Heartland was created on October 1, 2001, when Second Harvest Greater Minneapolis and Second Harvest St. Paul joined forces to bring together more than 44 years of combined history and experience to the fight against hunger.

Position Details

Communications Coordinator
Twin Cities Metro
Brooklyn Park, MN


This position is responsible for supporting marketing, special projects, social media and communications for Second Harvest Heartland. The Communications Coordinator will deliver design and execution support for advertising and editorial calendars while supporting additional communication and marketing needs of the organization. The Communications Coordinator assists the communications team in executing processes and projects. The Communications Coordinator must thrive in a fast-paced environment with limited supervision, and quickly comprehend and act on changing priorities when necessary. This position must demonstrate superior customer service, interpersonal communication and written communication skills.


By enabling Second Harvest Heartland to effectively tell its story, the Communications Coordinator contributes to the organization’s innovation, creativity and continuous improvement. In performing assigned duties and responsibilities, the Communications Coordinator demonstrates the organization’s vision and values: we’re all in this together; we deliver; we innovate; we lead with our hearts; and we believe differences make us stronger.

Key Responsibilities:

  • Support the content strategist in executing deliverables for integrated marketing and communications solutions 
  • Act as a designer and production manager for marketing and communications deliverables 
  • Collaborate with Second Harvest Heartland departments to develop and design materials for various campaigns ensuring that brand guidelines are followed 
  • Support management of vendor bid processes and quality assurance as necessary 
  • Create and manage project plans for key internal events and meetings 
  • Create and route for approval messaging guides for issues and program topics 
  • Create and edit video 
  • Media tracking 
  • Creative asset management 
  • Provide marketing and project support for externally facing events and meetings 
  • Support the team’s editorial production calendar and ensure deadlines are met


  • Demonstrate behavior consistent with SHH’s mission, vision, and values daily. 
  • Understand safety policies and actively promote safe practices in the workplace. 
  • Ability to build strong, constructive relationships with a diverse range of individual and organizational partners, where common goals can be discovered, jointly shared and owned for maximum impact. 
  • Demonstrate the ability to support the work of others. A high level of understanding and respect for the urgency and needs of others. Ability to see how actions impact others. Willingness to put the needs of internal and external customers first. 
  • Support innovation with an openness to new ideas, learning from others and flexibility to support change as needed. 
  • Demonstrate the ability to identify issues or areas of improvement and the willingness to address them. 
  • Maintain confidentiality of personal information of employees, clients, donors and others. 
  • Demonstrated enthusiasm and positive attitude.


  • A combination of education and experience generally attained through a bachelor’s degree in a related field(s) (Communications, Journalism, Marketing, Public/Media Relations) and a minimum of 2-years experience in professional communications work. 
  • Demonstrated ability to effectively communicate. 
  • Demonstrated exceptional customer service skills to create a welcoming and inclusive environment where everyone is welcomed and valued. 
  • Demonstrated familiarity with Microsoft Office, Office 365 and the ability to learn other computer software programs. 
  • Ability to work with flexibility, efficiency and enthusiasm, both individually and as part of a team in a fast-paced, high-demand environment. 
  • Demonstrated ability to plan, manage and follow through on multiple daily tasks and projects.


  • Strong interviewing and listening skills 
  • Intermediate proficiency with Adobe Photoshop, InDesign, and Illustrator to produce print and digital design 
  • Excellent project management skills 
  • Excellent writing and editing 
  • Understanding of the role social media and online marketing play in building community support and raising funds for a non-profit 
  • Some digital photography skills preferred 
  • Some video production and editing experience preferred (Adobe Premiere Pro)

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