Communications Manager – Diversity Equity and Inclusion

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Play a critical role in rallying 340,000+ employees around our mission to help people live healthier lives and to help make the health system work better for everyone. Work within UnitedHealth Group Communications in a role that includes employee communications, project management, relationship management and analysis. This individual will play a key role in executing high-impact programs and communications that advance employee engagement for diversity, equity and inclusion (DEI) initiatives.

This position requires a highly motivated, self-sufficient individual who can effectively interact with a range of stakeholders, including senior leaders, and quickly develop an in-depth understanding of UnitedHealth Group's initiatives, priorities, programs and its role in the health care system. Essential qualities for success in this position include a collaborative nature, uncompromising eye for quality, exceptional writing skills, strong interpersonal skills, superior organizational skills, program management skills, resourcefulness, the flexibility to effectively and quickly adapt to changing priorities and a willingness to dive in and execute on plans.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop and execute communications plans as needed to support business goals in addition to engaging and motivating employees 
• Draft, edit and distribute communications targeted to UnitedHealth Group employees, including articles, emails, executive communications, videos, presentations, speeches, digital signage, event-related communications, employee social media posts, intranet content, etc. 
• Monitor feedback on published content and identify opportunities to improve communications based on research and data 
• Support efforts to collect, analyze and report on various internal data (qualitative and quantitative) to drive improvements and increased effectiveness (surveys, tailored metrics for tactics and channels, etc.) 
• Provide ad hoc input and support on specialized communications issues 
• Support innovations and enhancements to employee communications, programs and platforms 
• Maintain understanding of key DEI topics in the industry to help inform communications strategy and planning 
• Serve as a trusted partner and work effectively with colleagues across the enterprise, including UnitedHealthcare and Optum Communications – adding value and driving projects to achieve goals 
• Maintain department best practices and related documentation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Bachelor's degree or equivalent experience

5+ years of experience in:

• Communications, marketing, public relations, employee engagement, or business management
• Account management and relationship development assessing and interpreting client needs and requirements
• Presenting to groups and teams
• Content creation across multiple channels

Experience in developing content tailored to specific audiences and channels (digital, print, social, verbal)

Microsoft Office suite (PowerPoint/Word/Excel) experience

Excellent writing and editing skills with proven track record of executing campaigns and tactics

Excellent project management skills including development of strategic initiatives, active management and execution

Operate with discipline and urgency.

Manage multiple projects

Ability to be flexible and work with ambiguity

Preferred Qualifcations:

• Experience in building and executing initiatives in a corporate setting (or in consultation with corporations) 
• Video and digital communications experience 
• Diversity, Equity & Inclusion experience 
• Knowledge and / or use of Associated Press Stylebook

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays 
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account 
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage 
• 401(k) Savings Plan, Employee Stock Purchase Plan 
• Education Reimbursement 
• Employee Discounts 
• Employee Assistance Program 
• Employee Referral Bonus Program 
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) 
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.