Communications Manager

A.O. Smith

Water technology is one of the fastest-growing industries in the world, and, as a leading global water technology company, A. O. Smith Corporation is at the center of the trend. Founded in 1874, we are a $3.5 billion company that employs more than 12,000 men and women. With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, A. O. Smith has the global reach to serve customers worldwide. We have sales and distribution in more than 60 countries around the world. A. O. Smith is committed to continuous improvement, not just in its factories and its processes, but in its people. We value people who are able to analyze problems and take rapid, decisive action.

Position Details

Communications Manager
Southeast Wisconsin
Milwaukee, WI

What You Will Do

As the Communications Manager, you will develop and drive internal communications strategy and manage day-to-day communications to internal audiences around the globe. Under the lead of the Director of Corporate Communications, work to ensure the goals of internal communications are aligned with A. O. Smith’s key business objectives. 

What You Will Be Responsible For

  • Develop and execute strategic communications plans for a variety of internal clients that align with the company’s values and product positioning 
  • Work cross-functionally in partnership with senior leadership, business unit leaders, the PR and Social Media Manager, Human Resources, Operations, IT team to execute and align communication initiatives from concept to delivery to ensure consistency in message 
  • Create engaging content for the internal and external communications channels (intranet, corporate website, email, in-person events, virtual events etc.), create comprehensive content calendar for intranet, and regularly evaluate the efficiency of the channels used, making continuous improvements 
  • Proven ability to manage a diverse group of suppliers including web developers, photographers, designers, translation services and video production crews to deliver on-time, on-budget performance producing high quality materials 
  • Support Talent Management team with recognition events including speaker messaging, video direction, and event materials Other responsibilities may be assigned as necessary

What You Will Bring

  • Bachelor’s degree in Journalism, Communications, Public Relations or other related field
  • Minimum 5 years communications experience. 
  • Experience in the manufacturing sector is a plus 
  • Experience utilizing, managing and optimizing a suite of applications including website content management system, form creation, survey tools and mass email 
  • Able to manage a large number of projects and prioritize demands Possess excellent written and verbal communications skills and expertise in AP style 
  • Relevant experience in an internal communications role, ideally in-house, working with multi-lingual colleagues in multiple locations, and across time zones Proficient with Microsoft 365, including SharePoint and PowerPoint, Adobe Creative Suite including Express, Illustrator, Rush or similar 
  • Able to work effectively with all levels of the organization from shop floor to executive and across all business units 
  • Must be self-motivated, results-oriented and possess strong organizational skills
  • Some travel is required

What We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Disclaimer (U.S. ONLY)

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

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