Communications Manager

CDK Global

Drive global technology.

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours -Greenlight your career.

Position Details

Communications Manager
Northern Illinois
Hoffman Estates, IL

Position Summary:

CDK Global is seeking a highly-skilled and experienced Communication Manager to be a critical part of our Learning & Performance team supporting CDK’s Client Experience organization. We’re looking for an enthusiastic and results-driven training communications manager to develop and implement programs and create communications for the CDK Client Delivery organization that helps effectively communicate the department's programs, processes and strategies with internal and external stakeholders to help drive business objectives. This individual contributor role requires a storyteller who can craft compelling communications and deliver impactful messaging related to training and change processes to internal audiences and CDK customers. The manager will own critical projects from design to creation to implementation to results. This position will partner closely with Corporate Communications Center of Excellence.

The Communications Manager is responsible for three primary areas of communications:

  • Creating communications related to the Learning & Performance organization (i.e. internal and external training department web presence, marketing the training function, course release communications and process)
  • Change Management Communications (i.e. understanding product implementation processes and effectively communicating changes to those processes to all of the appropriate audiences) 
  • Working with managers in the department to craft leadership email messages, presentations and other internal types of communications

Position Responsibilities & Essential functions:

  • Develop impactful, innovative communication and messaging methods for the Client Experience organization, especially as it relates to Product Training initiatives (internal and external audiences) and Client Experience internal changes/updates. 
  • Support and execute an internal communication strategy that educates and energizes employees on Client Experience's business objectives, programs and training. 
  • Create, distribute and measure frequent, innovative and varied communications such as newsletters and leadership communications. 
  • Work with the Learning & Performance organization to develop and execute a course release communication process to inform internal stakeholders and CDK customers of new programs, courses and learning paths. 
  • Create manager communications and presentations. 
  • Interface with, and provide support for, various groups inthe Client Experience organization.

Qualifications & Job Requirements:

  • Bachelor’s degree, plus 8-10 years of business communications, internal communications or integrated marketing communications experience; MBA or equivalent a plus. 
  • Passion and spark for helping to create a winning CDK culture! 
  • Exceptional verbal communications, writing (AP Style), interviewing and editing skills. 
  • Strong planning, project management and collaboration skills. 
  • Experience in communicating to large, dispersed organization. 
  • Knowledge of varied communication delivery vehicles to reach both internal and external stakeholders, including social tools and platforms. 
  • Positive, driven and energetic team player; able to roll-up his/her sleeves to get the job done. 
  • Strategic thinker and strong implementer. 
  • Proven ability to clearly and succinctly develop communications that will resonate with all stakeholders; leaders, employees, influencers. Business acumen a plus. 
  • Proven ability to drive change in an organization to achieve business results.

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectivesthey provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

« Back