Communications Manager

CLIENT ASSOCIATION: World Gastroenterology Organisation (WGO)

POSITION REPORTS TO: Senior Development and Communications Manager, WGO

DIRECT REPORTS: N/A

STATUS: Exempt (minimum 37.5 hours/week)

GENERAL SUMMARY:

The World Gastroenterology Organisation (WGO) is a federation of 117 member societies worldwide. This position is responsible for managing high-level WGO administrative functions, overseeing WGO’s social media sites, and managing all WGO communications, marketing, website, and promotions activities. This position will also oversee logistics of committees and interest group meetings and other educational activities as needed.

POSITION RESPONSIBILITIES (Minimum of 37.5 hours/week):

Responsibilities include, but are not limited to:

• With oversight from the Sr. Development and Communications Manager, assist with the development of WGO communications, promotions, marketing and exhibiting activities such that these align with the objectives of the WGO communications strategy. 
• Manage all aspects of WGO’s social media (Facebook, LinkedIn, Twitter, Instagram, YouTube, etc.) including content updates, announcements, and engagement. 
• Manage the production of video content for WGO including but not limited to scheduling, recording, video editing, etc. as needed. 
• Develop key metrics for social media and website analytics and provide data for staff and board reports. 
• Develop and manage website content to keep information accurate, relevant and innovative. 
• Coordinate redesign processes in collaboration with oversight committees, EDI support services and staff. 
• Work in concert with the EDI support services and have a familiarity with web-based Content Management Systems (CMS) to create desired visual look and necessary navigation for best user experience. 
• Serve as a resource for staff needs pertaining to website training, more extensive website updates, development of new pages and email communications 
• Manage the editorial process for WGO’s quarterly newsletter, e-WGN, monthly e-Alert publication, as well as new publications as these are developed. This includes content, design, and production. 
• Assist with the development of marketing materials for all WGO congresses and courses including but not limited to Save the Dates, Banners, Flyers, Final Programs, HTML messages, etc. 
• Assist with management of World Digestive Health Day (WDHD) campaigns including promotion/marketing. 
• Facilitate and moderate educational webinars by managing the production timelines, working with subject matter experts, running the online webinar software, collecting and analyzing attendee feedback and demographics. 
• Manage online courses and other online educational programs as assigned, including development of concept proposals, communication with subject matter experts, developing budgets, setting timelines, collecting paperwork from subject matter experts, and analyzing the success of programs. 
• Serve as staff liaison for assigned WGO committees and interest groups including but not limited to the e-WGN Editorial Board and Publications Committee. 
• Assist with committee chairs in scheduling conference calls, preparing agendas and meeting minutes, correspondence and projects, etc. 
• Work with designated leaders to develop and manage other short-term and long-term special projects as these are identified. 
• Provide support to the Senior Development and Communications Manager and Executive Director as needed. 
• Other duties as assigned.

AMOUNT OF TRAVEL REQUIRED:

Approximately up to 2-3 weeks per year, domestic and/or international. Some early morning, evening and weekend work may be required.

EDUCATION/EXPERIENCE REQUIRED:

Bachelor’s degree preferred. Must meet deadlines and have excellent organizational, oral and written communication skills with high accuracy and attention to detail. Self-motivated; able to work independently and on a team; ability to prioritize varied assignments and handle multiple projects simultaneously. Strong interpersonal skills. Advanced computer skills including MS Office, email software and web browsers. Prior video/audio editing is desirable. Proficiency in a second language, previous association management experience and familiarity working with nonprofit boards of directors a plus.

PHYSICAL REQUIREMENTS:

Must be able to walk great distances in large meeting spaces, move quickly from place to place, and occasionally lift up to 30 pounds.

*This position is located in downtown Milwaukee, WI and dedicated weekly days in the office are a requirement of the role.

*EDI requires new hires to be fully vaccinated against COVID-19, unless a medical or religious exemption applies and is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized CDC COVID-19 vaccine primary series regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination.

Executive Director, Inc. (EDI) offers a competitive benefits package to provide protection, peace of mind and financial security to its employees. The range of options available allow our employees to customize benefits to best suit their needs. 

All EDI employees are eligible to receive:

• Health Insurance with 100% employer-paid premiums for single coverage (HSA plan); buy-up option to PPO plan - immediate eligibility
• 401(k) plan with 3% employer contributions, regardless of an employee’s contribution
• Life insurance for one year’s salary up to $50,000
• Flexible paid time off, starting at three weeks per year
• 9 paid holidays each year
• Transportation benefits covering 50% of the cost of monthly parking or a bus pass for new employees and 100% of the cost for employees after three years
• Long-term disability coverage is employer paid after a waiting period
• A range of professional development opportunities

EDI employees also have the option to enroll in these additional benefits:

• Dental insurance
• Vision insurance
• Short-term disability insurance
• Flexible spending account for health and dependent care costs
• Domestic partner and dependent benefits