Communications Manager

The Emily Program

About Us:

Founded in 1993, The Emily Program is nationally recognized for our compassionate and personalized approach to eating disorder awareness, treatment, and lifetime recovery. We understand the tangled complexities of eating disorders, often from personal experiences.

Position Details

Communications Manager
Twin Cities Metro
St. Paul, MN

The Communications Manager is responsible for communication content across a variety of channels, including emails, newsletters, ads, collateral, documents, and press materials. The role is also responsible for maintaining brand standards for all Accanto companies and maintaining an intranet.


  • Creating and maintaining an annual strategic communication plan for organization 
  • Fielding, coordinating and/or writing responses to press inquiries, both direct inquiries and inquiries via PR or other partner agencies 
  • Creating and maintaining collateral materials 
  • Developing and/or coordinating the creation of ads for a variety of audiences 
  • Overseeing company intranet (SharePoint), developing content, and assisting staff with intranet use 
  • Managing community relations efforts (organizing virtual and in-person community events and developing promotional items) 
  • Drafting, editing, and/or vetting regular, intermittent, and crisis communications with leadership regarding company-wide, integration, medical, clinical, operational, etc. changes and updates 
  • Identifying opportunities to enhance leadership visibility, celebrate successes, and promote understanding of various functions/company priorities 
  • Partnering cross-functionally to proactively mine internal content ideas and press pitches 
  • Creating, editing, and managing production of staff, community, and client-facing materials, including ads 
  • Creating and sending newsletters and other mass emails 
  • Maintaining brand standards, updating company templates (i.e. letterhead, folders, PowerPoint slides, etc.) 
  • Managing print vendor relationship and coordinating, creating, and shipping high-quality print materials and giveaways Providing guidance to staff regarding internal communication policies and procedures, style and tone of messaging, content development/editing, and approval requirements 
  • Measuring and presenting results of communication efforts 
  • Coverage for other staff, including managing intranet maintenance and content; fielding, responding to, and escalating inquiries and comments; posting news items; providing support to staff regarding requests. 
  • Managing Communications Specialists 
  • Other tasks, as assigned


  • Bachelor’s degree in a communications, marketing, English, journalism, or related field strongly preferred. 
  • 6+ years of demonstrated success in the communications field is required. Public relations experience is a plus. 
  • Proficient in project management, writing, and design. 
  • Experience managing SharePoint or other intranet platforms. 
  • Experience with survey tools and Adobe Creative Suite: Photoshop, InDesign and Illustrator is preferred. Management experience strongly preferred. 
  • Experience working in a behavioral health environment is a plus.


  • Passion for culture-building and employee engagement 
  • Excellent writing, design, and storytelling skills 
  • Strong attention to detail and commitment to quality 
  • Ability to complete projects independently with minimal supervision 
  • Solid leadership and interpersonal skills with a demonstrated ability to develop and maintain productive relationships 
  • Ability to identify problems and creatively problem-solve. 
  • Demonstrated initiative and good judgment (e.g., in starting tasks, asking questions, discussing problems, structuring own work, staying on task) 
  • Ability to prioritize and adapt to changing priorities

« Back