Communications Specialist

City of Naperville

The City of Naperville, Illinois is a dynamic community of 148,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It's also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a dynamic & collaborative working environment, a forward-looking leadership team, and a competitive benefits package.

Position Details

Communications Specialist
Northern Illinois
Naperville, IL

The Communications Specialists work in a fast-paced, deadline-driven environment developing and executing communications plans.

The primary focus of this position will be to communicate information about City services and initiatives to the public and City staff through a variety of methods, including press releases, social media, website, mass notification system, articles, intranet and video.

Specific duties may include:

  • Research, develop, write, edit and design citizen newsletter and employee digital newsletter, scripts, press releases and other media. 
  • Produce videos and graphics to complement internal and external communications plans and projects. 
  • Consult with City departments to develop and execute communication plans to communicate information on City services, initiatives and programs. 
  • Research and respond to communications-related inquiries and complaints from citizens and City departments. 
  • Create, design, monitor, evaluate and manage webpages; ensuring that content and website appearance conform to citywide website guidelines. 
  • Collaborate with owners of web content areas to ensure that standards are met and that content is accurate and up-to-date. 
  • Develop the expanded use of social media and other technology channels to execute effective communication plans. 
  • Design, edit and produce flyers, brochures, inserts, posters and other promotional material.


  • A Bachelor's degree in Journalism, Communications, Public Relations or related field. 
  • Minimum three to five years of experience in public relations, journalism or closely related field. 
  • Ability to execute projects under minimal supervision and work effectively and cooperatively with a wide range of internal audiences. 
  • Strong knowledge/experience with Adobe Creative Cloud, including Adobe InDesign, Adobe Photoshop and Adobe Premiere Pro. 
  • Demonstrated skills in technical writing and media relations. 
  • Ability to handle multiple projects on tight deadlines.


  • 2 years of demonstrated experience in internal communications 
  • Experience with MS Office Suite including SharePoint and Outlook along with experience with website development tools and applications. 
  • Significant knowledge project management, public relations, public policy and government operations.

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