Communications Specialist

LifeWorks by Morneau Shepell


Healthy, productive, and engaged employees drive organizational performance and success. Morneau Shepell’s LifeWorks by Morneau Shepell is comprised of industry-leading programs and services that work together to deliver a unique and holistic Total Well-being Solution to our clients, helping them engage their people. Morneau Shepell is also the largest Employee and Family Assistance Program (EFAP) provider in the world. Our award winning innovations and technology help to ensure that our support solutions are available anytime, anywhere.

Position Details

Communications Specialist
Chicago Illinois
Chicago, IL

Role Description:

Do you have a passion for storytelling and judge success not only by how it can drive business results, but also how it can help people? Do you have a growth mindset; always looking to learn something new or improve? Do you pride yourself on your exceptional writing skills and deep internal and external communications experience and knowledge? If so, keep reading!

We have an exciting opportunity in our LifeWorks line of business on the Communications and Engagement Team as a Communications Specialist. We need someone who can engage and influence Morneau Shepell employees, partners, customers, and prospects to support key business priorities.

Reporting to the Manager, Communications and Engagement.

Key Responsibilities:

  • Create compelling written and/or visual or digital communications that reinforces the company's viewpoints and products, our customers' successes, and our teams' achievements in creative ways. This could include content across multiple formats — writing content for collateral, promotional materials, presentations, internal emails, LinkedIn, blogs, video scripts, among other materials.
  • Create a library of anecdotes, quotes, and video clips for potential future use in communications materials.
  • Lead and/or contribute as needed to internal and external communications and content creation to support our product and services suites, team initiatives, and other pieces as needed.
  • Provide recommendations on appropriate communication tools and delivery channels.
  • Take into account Morneau Shepell’s global employee population in the development and implementation of communication strategies and tactics, when appropriate.
  • Monitor and evaluate results of communications programs, using specific metrics to track progress and insights for continuous improvement.


  • Outstanding writing, editing, and proofreading skills with 3-5 years’ experience in internal and external customer-facing communications.
  • Experience with digital tools for publishing and sharing content on social media and blogs
  • Understanding of content development and editorial factors.
  • Abilities in planning and coordinating people and operations.
  • Excellent organizational and project management skills, and ability to work on tight deadlines and high volume of projects.
  • Familiarity with basic video editing and presentation platforms.
  • A proactive, can-do attitude (you are always brimming with ideas, are comfortable turning on a dime to handle things that come up, you think about the big picture).
  • Ability to work collaboratively with cross-functional teams to meet deadlines.
  • Tact and discretion to work with employees at all levels.
  • Proven analytical skills.
  • Interest in and awareness of human resource industry and mental health in the workplace landscape.
  • BS/BA in journalism, communications, or relevant field.
  • Bilingualism (English/French) an asset.
  • Candidates will participate in a timed writing and editing test and submit examples of past work.

What you can expect from us:

  • Collaborative and friendly team environment.
  • Opportunities to develop and grow within the company.
  • Health and wellness programs including a la carte benefits, fitness membership to gym across the street, well-being seminars and programming, and more.
  • Competitive compensation packages, pension matching, and preferential company stock pricing.
  • Giving back to the community locally and internationally.

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