Communications Specialist

As a Communications Specialist, under general supervision, this position coordinates the day-to-day administrative activities of the Center for International Blood and Marrow Transplant Research (CIBMTR) Communications team. The communications specialist plans, organizes, writes, edits, produces and distributes a variety of internal and external communications including newsletters, brochures, reports and other internal and external communication materials both independently and working with the Communications Consultant. This role advances the CIBMTR mission and accomplishments through a variety of internal and external communications initiatives.

Responsibilities:

• Collaborate on the development of materials including educational materials, marketing materials, websites, forms and reports.
• Assist in the templated layout and design of presentation materials for publication to ensure quality and accuracy of printed reports, documents, manuscripts or other publications.
• Facilitate the development of CIBMTR’s quarterly external newsletter, including planning each edition, maintaining the timeline, soliciting content, providing initial edits to submitted articles, creating electronic versions in Campaign Monitor and on the web, distributing each edition via Campaign Monitor and CIBMTR’s public website, reviewing metrics, and identifying opportunities for improvement.
• Edit CIBMTR’s public website using Northwood’s Titan CMS, including quarterly external newsletters, plain language research summaries, and edits identified by content authors during the annual review and throughout the year.
• Generate and post content to CIBMTR’s social media accounts on Facebook, LinkedIn, and X.
• Using established templates in InDesign, create plain language research summaries and ad hoc marketing materials, and serve as back-up for other materials.
• Coordinate the annual review of CIBMTR’s manual of operations and public website, including contacting content authors, monitoring the timeline, and ensuring approval from stakeholders.
• Format data tables in Microsoft Word versions of corporate reports using established formatting guidelines.
• Support the development of plain language research summaries, including creating online polls, managing materials for the Consumer Advocacy Committee, and communicating completion.
• Organize internal and external meetings, site visits, and special events for both internal and external stakeholders; take minutes for meetings, as requested.
• Work with Director to develop, implement, and maintain comprehensive databases and files related to each program.
• Coordinate and assist in the development and maintenance of the communications standard operating procedures, documents and budget, including acting as the Document Coordinator for the Advancement team in MasterControl.
• Remain current on CIBMTR technologies, research projects, methods of data collection and operating procedures.
• Provide input on program design to improve functionality and efficiency.
• Participate on appropriate committees relevant to the advancement of the program and the profession.

Knowledge – Skills – Abilities

• Excellent oral and written communication skills are essential. Strong critical thinking, problem solving and attentiveness to detail required.
• Willingness to learn is vital. Strong computer and graphic skills.
• Experience in website and social media management and Adobe products, particularly InDesign, preferred.
• Advanced editing and formatting skills in Microsoft products, particularly Word, preferred.
• Sufficient knowledge of program study area.

Position Requirements:

Minimum Qualifications:
Appropriate experience may be substituted for education on an equivalent basis.

• Minimum education: Bachelor’s Degree
• Minimum experience: 3 years

Preferred Qualifications:

• Preferred education: Bachelor’s Degree in a field relevant to the program
• Preferred experience: 5+ years experience in communications and program coordination. Experience with program management in a medical, research or educational environment preferred.

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• 403B Retirement Package
• Competitive Vacation, Sick Time, and Paid Holidays
• Tuition Reimbursement
• Paid Parental Leave