Communications Specialist

The Communications Specialist craves being a part of “the action.” They see a long to-do list as an exciting challenge, and they enjoy taking projects across the finish line. It’s a given that they’re organized and detailed, but it’s their creativity that really makes them shine. Sometimes that means flexing their talents to craft compelling messages, while other times it means thinking outside the box to solve complex workflow problems. Most importantly, they’re passionate about healthcare and want to work for a growing organization that values diversity, equity and inclusion.

Revo Health provides business support to innovative healthcare groups across the country. We help with management, so providers can focus on medicine. Our local clients include Infinite Health Collaborative (i-Health), Twin Cities Orthopedics, and other likeminded organizations who are passionate about making healthcare better (and simpler) for everyone.

The Communications Specialist is critical to supporting internal stakeholders with their communications needs, as well as helping to elevate our marketing efforts. The work includes a mix of project management (project intake and workflow, tracking deadlines and approvals) and content development (writing or reviewing copy, updating marketing materials and digital ecosystem), and will continue to evolve.

As a member of the communications team, this role supports all Revo departments with an emphasis on supporting Diversity, Equity and Inclusion (DEI) and “Be The Difference” internal culture initiatives.

Some days will be exhilarating, and some will be mundane, but everything we do has a purpose. If that’s motivating, and you’re ready to help build something special, then we look forward to hearing from you.

Essential Functions:

Internal Communications

• Support the execution of internal department campaigns and programs for the Diversity, Equity and Inclusion (DEI) team, in addition to Human Resources, Information Technology, Business and Clinical Intelligence, Supply Chain, and other departments as needed. 
• Create or review content, including copywriting for internal announcements and presentations 
• Identify opportunities and make recommendations to improve existing programs, policies, processes, and workflows 
• Measure and track the performance of communications and programs, creating reports and updating scorecards when necessary 
• Ensure brand compliance and consistency, and take pride in the Revo Health brand

Marketing

• Build awareness of the Revo Health brand, and generate stakeholder interest in the company 
• Develop marketing materials and ensure brand consistency across all channels, including print, social media, website, public relations, and apparel/swag 
• Update and create content for the digital ecosystem, including RevoHealth.com, social media, The LINK (internal), Revo University (internal), learning tools, and other channels as needed

Company Culture

• Participate in 'Be The Difference’ company culture initiatives in support of the DEI team, including community outreach and volunteering 
• Serve as an ambassador to DEI learning and education 
• Provide timely, professional and compassionate service to internal and external stakeholders, communicating effectively via email, phone, video, in-person, and all other touchpoints 
• Maintain foundational knowledge about racial and gender justice issues and inclusion concepts, including conducting research on DEI topics as needed

Project Management

• Coordinate project intake, including gathering project details and scheduling kickoff meetings 
• Manage project workflows, including tracking deadlines and approvals 
• Update and organize internal infrastructure, including tracking spreadsheets, project folders, workflow templates, technology tools and reporting scorecards 
• Perform administrative tasks including calendaring, preparing meeting materials, agendas, and recording and distributing meeting notes 
• Any and all other duties as assigned

Education and Experience Requirements:

• Bachelor’s degree in related field preferred 
• 3+ years’ experience with corporate communications and marketing preferred 
• Experience and/or training in diversity, equity, and inclusion practices preferred 
• Strong written and verbal communication skills 
• Strong project management skills and ability to effectively use a variety of computer programs including Microsoft Office and other applications including web-based tools. 
• Strong customer service skills and solution oriented

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines. 
• Complete job required training. 
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) 
• Demonstrate prompt and reliable attendance 
• Work in the clinic, office or surgery center during business hours 
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required 
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines 
• Communicate and interact in a respectful and professional manner 
• Prioritize workload while being flexible to meet the expectations of the daily operations 
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions 
• Understand and execute a variety of instructions 
• Effectively operate equipment and communicate on and operate the phone system 
• Work independently with minimal supervision 
• Travel to other work locations, if required