Communications Specialist

UnitedHealth Group

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

Position Details

Communications Specialist
Twin Cities Metro
Minnetonka (Remote Considered), MN

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM

The Communications Specialist effectively and efficiently manage communications materials and campaigns to agent and broker sales audiences. Manage the development and distribution of communication material to launch and support UnitedHealthcare Individual and Family plans, policies and initiatives. Positions in this function may design and coordinate communications, including external and/or internal communications.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Development and coordination of external communications to the broker community that reinforces business goals, strategies and mission 
  • Work closely with other business partners (including sales, legal, marketing, and others) to coordinate communications 
  • Work with key staff, integrate and implement feedback on effective communication techniques and respond to requests for clarification of existing communication efforts 
  • Work closely with internal stakeholders and marketing colleagues to build and strengthen various external communication channels 
  • Assist with managing distribution lists and reporting of communication performance metrics 
  • Maintain strong working knowledge of UnitedHealthcare business policies, procedures and brand standards 
  • Experience with Exact Target/Salesforce Marketing Cloud or other marketing/communications distribution vehicles 
  • Working knowledge of Adobe InDesign and other Adobe Suite applications 
  • Strong writing and editing skills 
  • Manage communications plans, vehicles and larger projects simultaneously 
  • Effectively navigate change and ambiguity in a fast-paced, collaborative environment 
  • Provide explanations and interpretations within area of expertise

Required Qualifications:

  • Bachelor’s Degree (in communications, journalism, public relations, or a related discipline) (or higher) OR 3+ years equivalent communications experience 
  • 3+ years of writing and editing experience, in marketing, communications or public relations 
  • 2+ years of experience in communications plan development 
  • Intermediate level of proficiency Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)

Preferred Qualifications:

  • 2+ years of experience in the healthcare or insurance industry 
  • 2+ years of project management experience

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