Community Manager, Social

Post Consumer Brands

Business Unit Overview:

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company’s portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape-Nuts® and Malt-O-Meal® cereal, and Peter Pan® peanut butter, as well as Rachael Ray® Nutrish®, Kibbles ‘n Bits® and 9Lives® dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all.


At Post Consumer Brands, we take pride in our longstanding legacy of making one of every five breakfast cereals families eat daily. Today, we’re just as focused on our future as we expand our grocery business with different shelf-stable foods, including snacks and peanut butter. We are committed to providing accessible and delicious food for families, and we’re always searching the center store for the next exciting product to add to our portfolio. As we soar to new heights, we need creative, determined individuals from all walks of life to join our team, where your unique perspective and ideas are acknowledged and valued. Be a part of a company that empowers you to make a difference that’s evident on grocery store shelves and families’ tables across North America.

Location Description:

Post Consumer Brands corporate headquarters in Lakeville, Minn. is about 20 miles south of Minneapolis and St. Paul, Lakeville has all the benefits of smaller town living with access to everything a large metropolitan area has to offer. Join more than 400 team members collaborating on the two-building campus to help put breakfast on the tables of millions of consumers in North America.

Position Details

Community Manager, Social
Twin Cities Metro
Lakeville, MN


The Community Manager is responsible for growing both grocery and pet communities across all social media channels. This individual is high-energy, driven, and looking to dive deep into the world of social media management. Responsibilities include responding and engaging with fans and consumers, scheduling content and combing platforms for user generated content, and generating social listening and channel reports to inform future marketing campaigns. With excellent communication skills, the community manager will work cross functionally to ensure the health of social channels.

Responsibilities and Accountabilities:

  • Monitor all social media channels and Post Consumer Brand profiles for questions and comments 
  • Respond to fans and consumers through in-house social media management tools as well as native platforms 
  • Schedule all content through in-house social media management tools as well as native platforms 
  • Conduct daily social listening reporting on priority brands and share findings to the broader organization 
  • Conduct monthly profile and post performance reporting on priority brands and share findings with brand and communications team 
  • Manage the influencer database and work alongside the PR team for outreach and surprise & delight opportunities 
  • Spot trends, potential issues, and campaign opportunities through real-time monitoring and share with the broader social media and PR teams 
  • Support the broader social media team on annual planning including agency reviews, campaign testing, and analysis of past campaigns


  • Bachelor's degree is required


  • Experience in consumer affairs a plus 
  • Excellent written and verbal communication skills 
  • Knowledge of social media content best practices 
  • Knowledge of Sprout and Sprinklr social media management tools a plus 
  • Ability to work in a team environment as well as work with cross-functional partners 
  • Experience within CPG is preferred.

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