Coordinator of Administration & Operations

Wisconsin Philanthropy Network

WPN supports and promotes effective philanthropy through education, best practices, research, enhanced partnerships and thought-leadership. Our vision is to foster a statewide culture of philanthropy with an emphasis on equitable and inclusive practices, while creating and demonstrating exemplary value to our more than 130 members. As Wisconsin’s only Philanthropy Serving Organization, WPN is proud to play a meaningful role in advancing our state’s culture of philanthropy.

We support private foundations (family, independent, community and corporate), corporate giving programs, donor-advised funds, charitable trusts, higher education and healthcare foundations, and individual philanthropists who together represent more than $7 billion in assets, and invest more than $600 million annually to advance the lives of Wisconsin residents.

https://wiphilanthropy.org/

Position Details

Coordinator of Administration & Operations
Job
Part-time
12/10/2019
Southeast Wisconsin
Brookfield, WI

The Coordinator of Administration & Operations provides essential administrative and operational support to Wisconsin Philanthropy Network, a 130 member association of grantmakers across the state. We are looking for a customer-focused, detailed oriented individual to help us provide exceptional service and value to our members. This position is up to 30 hours per week and reports to the Director of Membership & Resource Development. 

Administrative and Financial Support:

  • Manage office operations, including invoices, bills, and mailings. 
  • Coordinate with external vendors, including preparation of information and communication with auditors. 
  • Provide general administrative support, including meeting preparation and support of programs and events, such as with registration, agendas, letters, reports, etc. 
  • Answer phone inquiries, provide excellent costumer service. 
  • Maintain office supplies and equipment.

Membership & Program Support:

  • Support member processing, including renewals, new member, invoicing and welcome letters. 
  • Track and monitor membership renewals and dues processing. 
  • Help ensure that internal and external information on members and prospects is kept up to date in salesforce.
  • Tracks agency-wide member touch points, documents member participation in events in program tracks.

Other:

  • Update and monitor the website, database, list servs, and supports social media. 
  • Support WPN marketing materials, including the annual report and email communications to members. 
  • Support research requests and the production of the Wisconsin Gives Report. 
  • Support WPN special programs and initiatives. 
  • Other duties as assigned.
  • Bachelor’s degree or applied work experience

Preferred:

  • 3 or more years of work experience, with progressive responsibility.
  • Mastery of Microsoft Office applications, including Word, Excel, and PPT 
  • Experience with databases preferred 
  • Strong written and verbal communications skills.
  • Documented organizational skills and ability to manage multiple tasks. 
  • High ethical standards and respect for confidentiality of information.
  • Customer service mindset 
  • Understanding of philanthropic sector a plus.

Ability To:

  • Exercise sound, expert independent judgment. 
  • Exercise sensitivity and judgment in dealing with diverse members. 
  • Represent the agency in a businesslike and professional manner. 
  • Establish and maintain effective working relationships with members, funding source representatives, employers, representatives of community organizations, board and committee members and other staff. 
  • Work in an office with a small team of 3 people eager to accomplish great things. 

WPN is an equal opportunity employer. Compensation will be commensurate with education, skills, and experience.


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