Creative Project Manager

OVERVIEW

The In-House Design team (formerly MSO) is seeking a Creative Project Manager to be an intermediary between internal teams and creative agenciesfor production design solutions. This energetic problem solver will work with a variety of teams (i.e., customer marketing, ecommerce, NAF) to seamlessly deliver high-quality design solutions on time and under budget. This position entails interaction with a variety of businesses and teams in addition to coordination with multiple external agencies.

KEY ACCOUNTABILITIES

• Partner and consult with clients to understand creative project objectives and strategies 
• Coordinate and manage incoming project requests using available tools and resources 
• Monitor scope, dollars, timelines, changes and efficiently communicate implications to clients 
• Solve, diffuse, and escalate issues 
• Manage multiple projects and priorities through concise communication and resource management 
• Assist with measurement, analysis, and tool support

REQUIRED QUALIFICATIONS

• Minimum 3 years experience working with designers, agencies, and design files 
• Bachelor’s Degree, preferably in Communication, Marketing, Advertising, Public Relations or Business 
• Intermediate working knowledge of Adobe Creative Suite 
• 3+ years experience in project management 
• Experience working with a cross-functional teams comprised of multiple geographical locations 
• Excellent problem-solving skills 
• Proven client relationship management experience 
• Strong organization and communication (both written and verbal) skills
• Excellent time management, negotiation, and influence skills 
• Ability to balance multiple competing priorities 
• Ability to work under pressure to meet aggressive timelines and client demands

PREFERRED QUALIFICATIONS

• Past ecommerce marketing experience and understanding of ecommerce platforms 
• Experience with managing Sharepoint sites 
• Experience with project management solutions (i.e., JIRA, Monday.com) 
• Strong analytical, technical, and business acumen 
• Continuous improvement mindset 
• Strong presentation skills 
• Proven record of advancing ideas and process improvement