Considering where to invest your time, talent and ambition? Select the team that’s determined to be the best, offering the ability to make a positive difference for every customer, a unique culture and competitive rewards. Choose U.S. Cellular.
With more than 5.1 million customers, we are one of the nation’s largest wireless carriers. Consistently honored as a top workplace, we empower our 5,400+ associates to make meaningful contributions to our success and that of the communities where we live and work with outreach, education initiatives and volunteerism.
Here, you’ll find a broad array of resources for learning and development. You’ll enjoy almost endless opportunities for career advancement and a highly supportive team defined by the Dynamic Organization, a culture rooted in diversity, relationships, respect, empowerment and innovation.
This role (known internally as a Direct Marketing Manager) is responsible for leading the strategic, tactical development and execution of complex, integrated, and measurable customer marketing engagement initiatives. Responsible for driving direct marketing campaigns that acquire and retain customers and results in positive ROI campaigns. Works with key stakeholders to ensure that campaigns/initiatives operate effectively, efficiently, and deliver an excellent customer experience with a positive impact on customer growth, retention and engagement. Collaborates with stakeholders and other partners to understand the goal of communication or initiative, target customer, the offer to the customer, evaluate operational and financial results, and develop modifications to the campaign or program that ultimately results in driving customer retention and net subscriber growth for the company.