Digital & Communications Specialist

Neighborhood House

About Neighborhood House:

When families and individuals in St. Paul want to make a change in their lives, Neighborhood House is here to help. We are a multi-service agency, providing wrap-around services for people when they need it most. Neighborhood House helps people with basic needs, education, multiple youth programs, and health and well-being. All of our programs are offered for free to participants.

Position Details

Digital & Communications Specialist
Twin Cities Metro
Saint Paul, MN

Neighborhood House seeks a dynamic, self-starter to join our team and fill an immediate opening for our Digital Strategy & Communications Specialist to develop and execute marketing programs. Reporting to the Director of Development & Communications, this critical position will develop and implement a broad range of compelling communications strategies to provide professional marketing materials that inspire and engage donors, volunteers, and the community with an eye toward integrated marketing, This includes donor correspondence, print and electronic solicitations, website and blog content, and social media.

Neighborhood House has supported families in times of transition or need from more than 50 cultural and ethnic populations, drawing people from diverse communities in St. Paul and beyond. This position is an excellent opportunity to join a community-based organization with a passion and commitment to help families move from “surviving” to “thriving”.

Major Area of Responsibility:

  • Develop and implement production of case-building publications, promotional videos, fundraising materials, presentations that are targeted for donors, volunteers, and prospects that are carried out on-time and on-budget. 
  • Create and implement integrated fundraising communication strategies and use tactics that are based in best practices and data-driven to effectively market our campaigns. 
  • In partnership with the graphic designer, produce compelling donor stewardship materials and communications, including impact reports, donor recognition, acknowledgement letters, and organization news. 
  • Connects and collaborates with organization-wide staff in order to tell mission-based stories and organization accomplishments through all of the communication vehicles available. 
  • Responsible for analytics and assessment of development communications as well as reporting on results of communication strategies. 
  • Assist in the cultivation and stewardship of donors through customized correspondence. 
  • Support the coordination of development mailings.

Minimum Qualifications:

  • Minimum of 2-3 years of experience in an internal communications position 
  • Proficient in use of Microsoft Office products, email distribution tools (MailChimp, Poppulo, etc.), and Adobe graphic software (Illustrator, Photoshop, etc.) 
  • Professional experience utilizing social media platforms (Facebook, Twitter, LinkedIn, etc.) 
  • Solid experience in communications planning and execution with both external and internal audiences


  • An ability to analyze data to understand results driven data 
  • A curiosity and drive to use data to make communications strategy decisions 
  • Exceptional writing and story-telling skills 
  • Well organized with exceptional attention to detail 
  • Process improvement driven and stays current on trends/best practices 
  • Proven ability to manage multiple projects and meet multiple competing deadlines 
  • Demonstrated ability to thrive and produce in fast-paced environments 
  • Ability to distill complex concepts into clear and concise information 
  • Highly self-motivated and dependable

Ideal Candidate will have:

  • A love of telling stories that inspire and engage others 
  • Exceptional writing and story-telling skills 
  • Experience in non-profit communications and development 
  • Course of study that includes writing 
  • Extraordinary interpersonal communication skills and enjoys collaboration 
  • Wants to be part of an effort to make a positive impact for individuals and the families’ lives in which we serve

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