Digital Communication Specialist


Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM

Position Details

Digital Communication Specialist
Twin Cities Metro
Minnetonka, MN

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

The Digital Communications Specialist is responsible for executing initiatives for the Unitedhealthcare Digital Communications team. You’ll work across the organization and our lines of business to manage the execution of our Digital Communications initiatives and support the External Communications team with projects that protect and advance our brand reputation. You’re a communicator with an analytical mindset and a flair for problem solving.

Primary responsibilities:

  • Under the direction of the communications leadership team, execute digital communications initiatives for UnitedHealthcare 
  • Produce and analyze metrics on the performance of Digital Communications initiatives and campaigns 
  • Assist with social listening/monitoring model across UnitedHealthcare and its lines of business, and flag issues as appropriate for triaging 
  • With Digital Analytics and Insights team, advance our approach to performance delivery in areas like the use of dashboards and automation 
  • Build effective relationships and positive communication with business leaders to deliver informed learnings and data - driven recommendations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree (or higher) in Communications, Marketing, Business, Data Science or the equivalent 
  • 2+ years of social media, analytics, communications and/or digital marketing experience

Preferred Qualifications:

  • Familiarity with social / digital analytics tools (i.e. Adobe Analytics, Adobe Target, etc.) 
  • Familiarity with social listening and monitoring tools (i.e. Brandwatch, Sprinklr, etc.) 
  • 2+ years of experience in a matrix organization or in working with matrix organizations 
  • 2+ years of experience building relationships with internal stakeholders 
  • Ability to travel 5% throughout the year

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