Digital Product Manager


Company Overview:

At Ecolab, making the world a cleaner, safer place is our business. We are committed to growth and providing our customers with the most effective and efficient food safety, cleaning, and infection control programs available. We deliver on this commitment through consistent, personally delivered service, & innovative value-added solutions enabled by technology & information.

We are seeking an experienced digital product manager/owner, focused on delivering digitally enabled, customer-facing solutions in our fast-growing Life Sciences division.

Position Details

Digital Product Manager
Twin Cities Metro
Saint Paul, MN

Position Description:

The Digital Product Manager (or Lead Business Systems Analyst) will work in a collaborative team environment that delivers global commercial solutions for the Life Sciences Division, focused on both customer facing solutions as well as internal program. This manager will be responsible for driving the solution strategy, project execution, commercial strategy and solution adoption. This position will work both internally with our Life Sciences group as well as with the Ecolab enterprise Customer Digital Solutions team to provide integrated field and customer solutions.

The Digital Product Manager leads the strategy and business analysis effort to capture, clarify, and manage business system requirements, as well as identify, document, and validate business requirements used by the technical team, in an agile development model, to provide functionality necessary to meet business objectives.

Main Responsibilities:

  • Develop solution strategy and manage execution for commercial digital solutions 
  • Capture VOC from our customers, partners and the field to develop the product strategy 
  • Gain knowledge of the users’ experience and needs to be able to make informed decisions 
  • Facilitate the product decisions, including when and which features are released after gaining input from key stakeholders 
  • Prioritize product requirements 
  • Collaborate with the technology delivery team(s) to deliver the prioritized product features 
  • Work to drive adoption of solutions with our field and customers 
  • Work closely with Marketing Communications team to develop and implement communications plans 
  • Drives internal product adoption 
  • Partner with corporate accounts and field sales & service teams to effectively merchandise solutions with customers and drive engagement & adoption 
  • Manage the short and long term financial decisions related to the product and software development 
  • Manage relationship with outside vendors and technology partners 
  • Project Management: fill the role of a project manager/scrum master for targeted initiatives 
  • Quality Assurance and Testing: test, verify, and document results for business acceptance of complex solutions 
  • Lead/facilitate meetings with business and technical resources 
  • Prepare presentations containing both business and technical topics

Basic Qualifications:

  • Bachelor’s degree 
  • 8+ years of experience working in a digital or technology environment 
  • 5+ years of experience working as a business analyst, data analyst, product manager or project manager 
  • 2+ year of experience with Agile or iterative development methodologies 
  • No immigration sponsorship available for this position 
  • No relocation assistance will be provided

Preferred Qualifications:

  • Master’s Degree is a plus 
  • Experience in the Life Sciences field (Pharmaceutical or Personal Care) 
  • Experience in product management and innovation 
  • Experience in change implementation

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