Digital Production Coordinator

American Medical Association

The American Medical Association (AMA), a nonprofit, is the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

As an employer, we are dedicated to many efforts, including employee learning and development, social responsibility, diversity and inclusion and wellness.

Our well-defined culture has strongly impacted the prosperity of our organization. Our foundational values of Respect, Integrity, Innovation, Impact, Collaboration, Agility and Trust are at the core of our efforts and continue to shape the success of the AMA.

https://www.ama-assn.org/

Position Details

Digital Production Coordinator
Job
Full-time
Office/WFH
100% remote
4/6/2020
Chicago Illinois
Chicago, IL

We have an opportunity at our corporate offices in Chicago for a Digital Production Coordinator on our Periodic Publication team. As a part of the team, you will manage the production of completed Editorial content for JAMA Network Open, JAMA, and the Specialty Journals as required. Produce XML, PDFs, table graphics, and images of Editorial content utilizing custom scripts, oXygen XML Editor, MarkLogic, and Adobe Acrobat. Coordinate the production, distribution and publication of these files to the JAMA Network site, web vendors, licensees, and other distribution streams. Follow specified guidelines to meet all publishing standards, and deadlines.

Responsibilities:

  • Electronically produce Editorial content of JAMA Network Open, JAMA, and the Specialty Journals for multiple deliverables to web vendors and licensees. Convert, review and collate Editorial content utilizing custom scripts, MarkLogic SQL Database, oXygen XML Editor in Windows and UNIX environments according to established style while ensuring the highest quality of JAMA Network content. Compose and paginate articles according to established JAMA Network style using the electronic publishing system [XPP], entering appropriate mark-up tags where necessary, in order to produce the highest quality layout. Work closely with groups across Publishing and Editorial to manage and coordinate each step of the publishing process in order to finalize Editorial content to JAMA Network standards. Efficiently communicate production requirements across publishing to manage new and established deadlines, editorial style and quality, and new initiatives/projects as they arise.
  • Deliver all files to vendors and licensees according to production schedules, ensuring all deadlines are met and that all content is delivered and published to JAMA Network standards. Manage all areas of the Journals’ frequency; ensuring timely publication of often off-hours, late changing, and/or ad hoc urgent releases without compromising the quality of the Editorial content resulting in on time publication in all formats.
  • Perform quality assurance testing of all Editorial content on the JAMA Network Web Site, Apps, and other platforms following established guidelines to check for completeness and quality throughout of text, tables, graphics, linking, and interactivity etc. Ensure the conversion and display of our content by external Vendors is complete and accurate, and meets JAMA Network standards for style and design. Effectively communicate and coordinate technical and/or workflow issues with Editorial and other Production staff to troubleshoot, modify, and resupply files as necessary. Coordinate with multiple departments to implement any late/last minute changes or requests and resupply of content. Complete all tasks in an accurate, efficient, and timely manner to maintain Network quality and meet production deadlines. Ensure XML data integrity, accuracy of coding, completeness, and validity against NLM JATS (National Library of Medicine Journal Article Tagging Suite) DTD. Check for the completeness of all Editorial content, including XML, PDFs, tables, and images, for all delivery channels before distribution
  • Coordinate with Editorial, vendors, members of the Layout & Digital Content Production team, and other areas of Publishing to analyse and troubleshoot content problems as soon as they arise. Work across departments to resolve conflicts arising from technical or workflow issues and negotiating the modification and resupply of files as necessary. Ensure all publishing events and other associated requirements close and release according to approved embargos. Prepare urgent corrections, accurately supply content for database population; and provide other information/data as required. Cooperate with other departments testing new functionality, features, departments, and styles. Instruct, train, and communicate technical knowledge, workflow processes, troubleshooting experience with coworkers across all departments in Publishing.

Other Functions/Responsibilities:

  • Perform other duties as assigned.

Requirements:

  • Bachelor’s Degree in a related field preferred (journalism, computer sciences, publishing, electronic publishing); comparable work experience in electronic or web publishing acceptable. 
  • Must have at least two years of experience using mark-up languages such as XML, SGML, and/or HTML, with experience working in a structured data environment, and ensuring validity of XML against a DTD. Preferably using XML editing software (oXygen preferred). 
  • Must have three to five years’ experience in a digital or online publishing environment. Working in STM journals preferred. Strong analytical and troubleshooting skills. Excellent understanding of publishing processes and how they relate across multiple delivery methods and user experiences. 
  • Good understanding of electronic publishing technology and production processes essential. 
  • Must have the ability to pay close attention to detail and make quick decisions in a fast-paced publishing environment. Ability to work in a deadline driven environment. Excellent time management skills and willingness to accommodate overtime (occasionally off-hours) to ensure deadlines are met. 
  • Must have excellent instructional/technical communication skills (written and verbal) and the ability to relay instructions accurately and professionally. 
  • Experience in project coordination; capable of working in a deadline driven environment. Capacity to manage multiple deadlines simultaneously, juggling content at varying stages of completeness. 
  • Software experience including: UNIX & Windows operating system, oXygen (or other structured data editor; eg: Arbortext), Databases (MarkLogic preferred), Adobe Acrobat. 
  • High tolerance for stress.

The AMA offers competitive salaries, including an incentive plan; excellent benefits and progressive technology. Our office is a business casual environment and we respect work-life balance. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.


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