Director, Communications, PR, and Content

UL Research Institutes

Underwriters Laboratories

At UL Research Institutes, we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

Position Details

Director, Communications, PR, and Content
Northern Illinois
Northbrook, IL

At UL, we know why we come to work.

We have an exciting opportunity for a Director of Communications, Public Relations, and Content to join our UL Research Institutes.

The Director of Communications, Public Relations, and Content leads the efforts to create and oversee the implementation of external communications, public relations, social media, and other content and communications strategies that support the mission, priorities, and goals of the organization. The Director of Communications, PR and Content works closely with other directors, leaders and colleagues across UL Research Institutes (ULRI) to advance the communications strategy.

What you’ll learn & achieve:

As the Director of Communications, Public Relations, and Content you will play a key role in the rapid growth of UL as you:

  • Lead external communications strategies with informative campaigns geared toward specific target audiences. 
  • Attract, retain, structure, motivate and lead a proactive, collaborative external communications, PR, and content 
  • Collaborate with all levels of the organization and stakeholders to develop and implement external communication strategies for UL Research Institutes. 
  • Oversee all content development initiatives across multiple platforms and formats. 
  • Lead, support, and implement public relations response to crisis communications, working closely and collaboratively with UL Solutions press team, legal team, and internal leadership, as required. 
  • Support other communications initiatives with media relations, as needed, that include promotional events, speaking engagements, and awards. 
  • Communicate major industry developments, campaigns, and other external communications working closely with the broader communications team. 
  • Develop communication approach, processes, resources, and governance frameworks to ensure high quality, aligned, and brand compliant communication is delivered to stakeholders and the public. 
  • Direct proactive and reactive media relations strategies. 
  • Perform other duties as directed and represent the communications function as needed in key cross-functional strategic enterprise initiatives, events and transformation projects.

What makes you a great fit:

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:

  • Expert and disciplined written and verbal communication skills; excellent interpersonal skills. 
  • Expert storyteller, disciplined communicator, strong collaborator, effective facilitation, project planning and management skills. 
  • Leadership, initiative, and influence skills with advanced strategic thinking to create alignment and buy-in with multiple stakeholders and deliver results in a matrixed organization. 
  • Positive and collaborative attitude and interpersonal skills to work effectively with leaders and colleagues across the organization, as well as outside the organization. 
  • Ability to thrive in fast-paced environments, while being flexible, collaborative and deadline driven. 
  • Ability to support and counsel senior-level executives on various external communications and PR matters. 
  • Ability to influence without authority and motivate others toward common objectives. 
  • Team-building skills and ability to manage and motivate staff.

Professional education and experience requirements for the role include:

  • Bachelor’s degree in Journalism, English/American Literature, Communications, or related field required. Master’s degree in Public Relations, Journalism, Communications, or related field preferred. 
  • Minimum 10 years of related discipline experience or demonstrated competency. 
  • Minimum 5 years of experience in managing diverse teams and direct reports by assessing and prioritizing projects. 
  • Experience working with global teams strongly preferred. 
  • Previous PR and media outreach experience is required. 
  • Proven track record of successfully developing and delivering media relations strategies, experience with message development and message distribution via myriad channels. 
  • Experience working closely with journalists, dealing with reporters, and responding to media requests. 
  • Crisis and issues management experience. 
  • Demonstrated success working with global PR firms and other PR related vendors. 
  • Proven success at leveraging digital as well as traditional media.

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